Field Supervisor - Data Centers

Network Connex • Atlanta, GA

2d

About The Position

The Field Supervisor is responsible for the successful delivery of technology solutions and services to commercial and government clients. The role promotes Network Connex’s culture at the field level, with success measured by customer satisfaction, budget performance, and team morale. The supervisor oversees Foremen and Lead Technicians, ensuring quality standards and effective project management. The position also supports Pre-Sales Engineering with site surveys and provides project status reports to management.

Requirements

• 5 years of related industry experience.
• Knowledge of fiber terms and troubleshooting.
• Ability to drive a company vehicle throughout the day.
• High School Diploma or GED required.

Nice To Haves

• BICSI Technician certification.
• Industry manufacturer certifications.
• OSHA30 safety certification.
• HILTI powder actuated tools certification.
• Confined Space certification.

Responsibilities

• Ensure consistency in delivery among Foremen.
• Ensure conformance to Network Connex quality standards.
• Ensure effective use and projection of manpower.
• Develop good customer relation skills in Foremen.
• Develop budget knowledge and budget control practices.
• Enhance Foremen's abilities to recognize and procure change orders.
• Utilize project management tools to manage projects.
• Promote and teach strategic thinking.
• Ensure Foremen process paperwork correctly and efficiently.
• Establish guidelines for and promote field engineering.
• Establish project ownership among Foremen.
• Establish the value proposition of the Operations Supervisor to field personnel.
• Perform site surveys to augment the Pre-Sales Engineering Department.
• Provide project status reports to management.
• Demonstrate ability to manage and motivate personnel effectively.
• Evaluate Foremen and lead technicians and provide regular feedback on performance.
• Ensure the ITS Operations Department is meeting the goals and objectives of the company.

Benefits

• Vanguard 401(k) plan with immediate vesting and a company match.
• 10 paid company holidays.
• PTO accrual schedule.
• Discounts on useful products and services.
• Comprehensive benefits package supporting physical, mental, and financial health; participation begins on the first of the month following the start date.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED