About The Position

Schindler is hiring a Field Superintendent for Existing Installation in Pittsburgh, Pennsylvania. The role leads field technicians and oversees existing-installation service operations to ensure safe, high-quality work that meets customer contracts and financial and delivery goals. The superintendent coordinates routes, schedules, parts orders, payroll accuracy, site inspections, safety audits, technician training, logistics, and preventive maintenance. The position also collaborates with operations, sales, New Installation and Modernization project teams, customers, and local IUEC business agents to resolve issues and support customer satisfaction.

Requirements

  • Relevant work experience in the elevator industry or another technical field, or equivalent experience.
  • Five or more years of technical leadership experience preferred.

Nice To Haves

  • Bachelor’s degree preferred.
  • Five or more years of technical leadership experience preferred.

Responsibilities

  • Lead field technicians and build a safe, effective team environment, ensuring maintenance meets quality standards and contract requirements.
  • Coordinate routes, scheduling, parts orders, and payroll accuracy while assuring profitability.
  • Partner with Area and Territory Operations Managers to implement company and industry best practices and achieve service financial and delivery metrics.
  • Perform regular site inspections for service, maintenance, warranty, and repair work.
  • Conduct Field Safety Audits at required intervals and ensure technicians understand and follow safe work practices.
  • Train and educate technicians on processes, tools, and standards through training and performance programs.
  • Manage logistics, implement preventive maintenance strategies, and schedule quarterly customer site visits.
  • Collaborate with the local sales team to estimate service orders.
  • Maintain relationships with local IUEC business agents and communicate to resolve disputes.
  • Partner with New Installation and Modernization Project Managers during contract conversions to support customer satisfaction.
  • Act as a liaison between internal stakeholders and customers to investigate and resolve operational challenges.

Benefits

  • Fully vested 401(k) match of up to 7% of total eligible compensation.
  • Medical, dental, and vision plans effective from the first day of hire.
  • Three weeks of vacation, increasing with tenure.
  • Seven sick days.
  • Three floating holidays and eight company-observed holidays.
  • Tuition reimbursement after six months of service.
  • Parental leave at 100% of base pay for six consecutive weeks within the first year of a child’s birth or adoption.
  • Development opportunities for professional and leadership growth.
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