Job Opportunities Field Superintendent- Repair

Schindler Elevator • Chicago, IL

8d

About The Position

The Field Superintendent of Repair oversees repairs for assigned units in accordance with customer and company standards for quality, safety, and cost management. The role supports area objectives through effective project oversight and employee management. It includes developing and managing employee programs, coordinating repair schedules and parts, tracking costs and safety requirements, handling billing and purchase orders, supporting sales activities, and ensuring performance standards are met.

Requirements

• Relevant work experience in the elevator industry or another technical field, equivalent to the stated education requirement.
• Strong problem-solving, communication, and interpersonal skills.
• Ability to manage sensitive employee-relations issues.
• Proven leadership skills.
• Proficiency in the MS Office suite.
• Strong organizational skills.
• Adaptability in a fast-paced environment.
• Flexibility to be on call as needed.

Nice To Haves

• Bachelor’s degree preferred.
• Five or more years of technical leadership experience preferred.
• Prior supervisory experience with a unionized workforce is a plus.

Responsibilities

• Develop and implement programs for manpower selection, training, and performance appraisal to support productivity and quality improvement.
• Promote teamwork and dedication to quality among employees.
• Maintain proactive relationships with the local IUEC business agent.
• Manage repair-job scheduling and parts ordering to support timely completion.
• Ensure material and labor costs align with monthly targets.
• Track safety protocols, including training and annual testing requirements.
• Manage customer billing and coordinate with the billing department.
• Enter and open purchase orders, track error status and accrual cleanup, and resolve vendor issues.
• Support the local sales team with estimating service orders, scheduling and executing orders, and investigating and resolving customer complaints.
• Ensure performance standards for quality, completeness, and safety are met.
• Develop expertise in company systems and reporting analytics to manage the business effectively.

Benefits

• Fully vested 401(k) match, up to 7% of total eligible compensation.
• Medical, dental, and vision plans effective from the first day of hire.
• Three weeks of vacation, increasing with tenure.
• Seven sick days.
• Three floating holidays and eight company-observed holidays.
• Tuition reimbursement, eligible after six months of service.
• Parental leave at 100% of base pay for six consecutive weeks within the first year of a child’s birth or adoption.
• Development opportunities to support professional and leadership growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager