About The Position

The Field Superintendent manages field technicians in the day-to-day installation of hydraulic, gearless, and geared elevator modernizations. The role participates in surveys for prospective modernization projects and helps prepare proposals and bids. It determines project scope and the manpower needed to complete work on time and profitably. The Field Superintendent leads and develops technicians, supports communication and working relationships with the local union, and ensures projects meet company quality and safety standards and contract requirements. The role monitors completion and efficiency, supports sales with bid estimates, investigates and resolves customer complaints, and participates in professional development programs to build knowledge of company products, services, and procedures.

Requirements

  • Bachelor’s degree preferred, or three years of technical experience in the elevator industry or a related field.
  • Computer proficiency required.
  • Ability to communicate well verbally and in writing.

Nice To Haves

  • Experience in elevator or escalator installation and service.
  • Prior supervisory experience with a unionized workforce.
  • Experience with Microsoft Office suite software, Lotus Notes, and SAP.

Responsibilities

  • Manage field technicians in the day-to-day operations of elevator modernization installations.
  • Participate in field surveys for prospective modernization projects and help prepare proposals and bids.
  • Determine project scope and the manpower needed to complete projects on time and profitably.
  • Build a team environment by leading field technicians.
  • Manage technician training and development on established processes, tools, and standards.
  • Foster communication among team members and maintain good working relationships with the local union.
  • Ensure modernization projects meet company quality and safety standards and contract requirements.
  • Monitor job completion and drive efficiency.
  • Implement customer and company requirements for quality, performance reliability, and passenger safety on modernization projects.
  • Support the local sales team in estimating modernization bids and investigate and resolve customer complaints.
  • Develop teamwork and dedication to quality among employees.
  • Participate in company professional development programs to enhance knowledge of elevator products, services, and procedures.

Benefits

  • Fully vested 401(k) match, up to 7% of total eligible compensation.
  • Competitive medical, dental, and vision plans effective from the first day of hire.
  • Three weeks of vacation, increasing with tenure; seven sick days; three floating holidays; and eight company-observed holidays.
  • Tuition reimbursement, eligible after six months of service.
  • Parental leave at 100% of base pay for six consecutive weeks within the first year of a child’s birth or adoption.
  • Development opportunities for professional and leadership growth.
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