About The Position

The Field Superintendent of Modernization oversees elevator modernization projects, managing field technicians and multiple projects to meet customer and company standards for safety, schedule adherence, quality, and cost management. The role supports area and company objectives through effective project oversight, procurement, and employee management. The superintendent leads field operations, coordinating schedules, materials, logistics, project progress, labor allocation, documentation, and financial forecasting. They collaborate with sales, engineering, project management, and service teams; serve as a primary contact for customers and vendors; and maintain productive relationships with union representatives and internal stakeholders. The position also involves conducting site inspections and safety audits, coaching and training technicians, resolving operational challenges, and supporting staffing needs. The role offers opportunities to build knowledge of elevator modernization, leadership and project management skills, experience managing diverse teams and multiple projects, and understanding of company systems and financial controls.

Requirements

  • 5+ years of technical leadership experience or elevator industry experience preferred.
  • Bachelor’s degree preferred, or equivalent relevant work experience in the elevator industry or a related field.
  • Strong problem-solving, communication, and interpersonal skills.
  • Ability to manage sensitive employee relations and demonstrated leadership skills.
  • Proficiency in the MS Office suite.
  • Strong organizational skills and experience managing tradespeople.
  • Flexibility to be on-call as needed.
  • Adaptability in a fast-paced environment.

Nice To Haves

  • 5+ years of technical leadership experience or elevator industry experience.
  • Bachelor’s degree or equivalent relevant work experience in the elevator industry or a related field.
  • Prior project management skills.

Responsibilities

  • Lead and manage field technicians across multiple projects, ensuring adherence to schedules, budgets, and safety standards.
  • Coordinate project scheduling, material procurement, and field logistics to support smooth operations and timely completion.
  • Track project progress and labor allocation to maximize efficiency and profitability.
  • Collaborate with sales, engineering, project management, and service teams to deliver high-quality results.
  • Manage project documentation, including invoicing, change orders, and financial forecasting.
  • Maintain positive relationships with union representatives and support staffing needs, including hiring and disciplinary actions.
  • Ensure compliance with safety protocols and company standards.
  • Conduct regular site inspections and safety audits.
  • Coach, train, and support technicians to build skills and improve team performance.
  • Organize scheduling, material ordering, and inspection coordination to optimize project workflows.
  • Foster a collaborative team environment that encourages transparency, trust, and effective communication.
  • Serve as a primary contact for customers, vendors, and internal teams, addressing concerns and resolving issues promptly.
  • Work with cross-functional teams to ensure seamless execution of modernization projects.
  • Communicate with union leadership and internal stakeholders to maintain respectful, productive relationships.
  • Liaise between internal stakeholders and customers to investigate and resolve operational challenges.

Benefits

  • Fully vested 401(k) match of up to 7% of total eligible compensation.
  • Medical, dental, and vision plans effective from the first day of hire.
  • Three weeks of vacation, increasing with tenure.
  • Seven sick days.
  • Three floating holidays and eight company-observed holidays.
  • Tuition reimbursement, eligible after six months of service.
  • Parental leave at 100% of base pay for six consecutive weeks within the first year of a child’s birth or adoption.
  • Development opportunities for professional and leadership growth.
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