Field Services Technician

TEKsystems•Flemingsburg, KY
•$19 - $23•Onsite

About The Position

A client of TEKsystems is seeking a knowledgeable desktop support technician with strong customer-service skills to assist agency users remotely and in person in Flemingsburg, Kentucky. The role involves desktop support in a Windows-based environment, including installation, troubleshooting, and repair, as well as basic network troubleshooting. The technician must maintain a valid driver's license and be able to lift and carry heavy objects or work in uncomfortable positions for extended periods.

Requirements

  • At least 1–2 years of experience directly related to desktop support.
  • Experience installing, troubleshooting, and repairing systems in a Windows-based environment.
  • Basic network troubleshooting skills.
  • Strong communication and end-user support skills and aptitude.
  • Valid driver's license.
  • Ability to lift and carry heavy objects or work in uncomfortable positions for extended periods.

Responsibilities

  • Provide desktop and technical support to agency users remotely and in person.
  • Install, troubleshoot, and repair equipment and software in a Windows-based environment.
  • Perform basic network troubleshooting.
  • Deliver customer service and end-user support.

Benefits

  • Medical, dental, and vision coverage, if eligible.
  • Critical illness, accident, and hospital coverage, if eligible.
  • 401(k) retirement plan with pre-tax and Roth post-tax contributions, if eligible.
  • Voluntary life and AD&D insurance for the employee and dependents, if eligible.
  • Short- and long-term disability coverage, if eligible.
  • Health Spending Account (HSA), if eligible.
  • Transportation benefits, if eligible.
  • Employee Assistance Program, if eligible.
  • Time off or leave, which may include PTO, vacation, or sick leave, if eligible.
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