Field Services Technician

Alliance•Sharon, MA
•Onsite

About The Position

Alliance Technical Group is hiring a Field Services Technician in Boston, MA. The role provides direct customer support by installing, troubleshooting, repairing, maintaining, and servicing Continuous Emissions Monitoring Systems (CEMS) and process analytic systems at industrial facilities. Work may be performed independently or as part of a team. The position involves an average of 50–75% overnight travel to customer sites, typically Monday through Friday, and participation in an on-call rotation after training, which may occasionally include weekends. The technician also provides technical support by telephone and internet.

Requirements

  • Associate degree or military experience in electronics or instrumentation, or equivalent experience.
  • At least 2 years of electronics experience.
  • Ability to troubleshoot systems using various test equipment.
  • Ability to work in physically demanding situations, including lifting 50 pounds unassisted, standing for extended periods, and climbing ladders.
  • Ability to climb and work comfortably at heights up to or exceeding 200 feet.
  • Ability to work in enclosed spaces.
  • Flexible schedule.
  • Ability to pass a background check and drug screen.
  • Demonstrated strong performance and teamwork in previous positions.
  • Willingness to work outdoors in industrial environments.

Responsibilities

  • Install, service, repair, and maintain CEMS and process analytic systems at industrial customer facilities.
  • Troubleshoot electronic, pneumatic, pump, and other component issues to ensure proper system operation.
  • Travel overnight to customer sites, averaging 50–75% of the time, typically Monday through Friday.
  • Participate in the on-call rotation after training; occasional weekend availability may be required.
  • Provide technical support by telephone and internet.

Benefits

  • Medical, dental, and vision insurance.
  • Flexible spending accounts.
  • 401(k) plan with competitive match.
  • Continuing education and tuition assistance.
  • Employer-sponsored disability benefits.
  • Life insurance.
  • Employee Assistance Program (EAP).
  • Paid time off, paid holidays, and a bonus floating holiday for employees hired before July 1.
  • Profit sharing or individual bonus programs.
  • Referral program.
  • Per diem and paid travel.
  • Employee discount hub.
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