Field Services Technician 2

Cubic•Concord, CA

About The Position

The Field Services Technician 2 tests, repairs, and maintains electronic equipment at field locations. The role installs new equipment, operates and maintains digital and analog devices, and troubleshoots issues to identify solutions. The technician typically works under close supervision and guidance and may assist senior field technicians at field locations. The position also includes general maintenance and technical or semi-technical tasks beyond electronics, and requires compliance with safety policies and procedures, including DOT regulations for safety-sensitive roles.

Requirements

At least 2 years of relevant experience in electronic equipment maintenance and repair or a related field.
Proficiency in basic computer operations and common software applications.
Strong problem-solving skills and ability to work independently in the field.
Ability to follow instructions, prioritize tasks, and meet deadlines.
Strong verbal and written communication skills.
Excellent customer service and interpersonal skills.
Proficiency in reading and interpreting technical documentation.
Ability to lift up to 50 lbs. and work in challenging environments, including crowded public stations, extreme temperatures, noisy areas, extended standing, and stair climbing.
Flexibility to work on-call, weekends, or holidays as needed.
Ability to travel domestically and internationally as required.
Must submit to pre-employment and random drug and/or alcohol testing in accordance with DOT regulations for this safety-sensitive position.

Nice To Haves

Associate degree in electronics or a related technical field, or equivalent technical school training.

Responsibilities

Install, maintain, and repair equipment at field locations.
Assist senior field technicians as needed.
Diagnose and repair equipment malfunctions using hand tools, test equipment, schematics, and manuals.
Interpret schematics, engineering drawings, wiring diagrams, and technical manuals.
Perform system checks to ensure devices are operationally ready.
Recommend improvements to circuitry or installation specifications to simplify assembly and maintenance.
Build cable assemblies and printed circuit boards as required.
Maintain accurate maintenance records in compliance with contractual obligations.
Support customer agencies professionally and maintain strong client relationships.
Collaborate with other technicians to troubleshoot and resolve complex hardware issues.
Perform general maintenance and technical or semi-technical tasks, including tasks not limited to electronics.
Comply with safety policies and procedures, including DOT regulations for safety-sensitive roles.
Perform other duties as assigned.