Field Services Technician 2
About The Position
The Field Services Technician 2 tests, repairs, and maintains electronic equipment at field locations. The role includes installing equipment; operating and maintaining digital and analog devices; diagnosing problems; and implementing solutions. The position typically works under close supervision and guidance. The technician may assist senior field technicians and performs general maintenance and technical or semi-technical tasks beyond electronics. This is a safety-sensitive position subject to pre-employment and random drug and/or alcohol testing under Department of Transportation regulations. The role may require work in challenging environments, on-call availability, weekend or holiday work, and domestic or international travel.
Requirements
- At least 2 years of relevant experience in electronic equipment maintenance and repair or a related field.
- Proficiency in basic computer operations and common software applications.
- Strong problem-solving skills and the ability to work independently in the field.
- Ability to follow instructions, prioritize tasks, and meet deadlines.
- Strong verbal and written communication skills.
- Excellent customer service and interpersonal skills.
- Proficiency in reading and interpreting technical documentation.
- Ability to lift up to 50 lbs. and work in challenging environments, including crowded public stations, extreme temperatures, noisy areas, extended standing, and stair climbing.
- Flexibility to work on-call, weekends, or holidays as needed.
- Ability to travel domestically and internationally as required.
- Ability to submit to pre-employment and random drug and/or alcohol testing in accordance with DOT regulations.
Nice To Haves
- Associate degree in electronics or a related technical field, or equivalent technical school training.
Responsibilities
- Install, maintain, and repair equipment at field locations, and assist senior field technicians as needed.
- Diagnose and repair equipment malfunctions using hand tools, test equipment, schematics, and manuals.
- Interpret schematics, engineering drawings, wiring diagrams, and technical manuals.
- Perform system checks to ensure devices are operationally ready.
- Recommend improvements to circuitry or installation specifications to simplify assembly and maintenance.
- Build cable assemblies and printed circuit boards as required.
- Maintain accurate records of maintenance activities in compliance with contractual obligations.
- Provide support to customer agencies and maintain strong client relationships.
- Collaborate with other technicians to troubleshoot and resolve complex hardware issues.
- Perform general maintenance and technical or semi-technical tasks, including tasks beyond electronics.
- Comply with safety policies and procedures, including DOT regulations for safety-sensitive roles.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
