Field Services Manager
About The Position
The Field Services Sector, within the System Excellence Division of the Ministry of Education and Childcare, supports the effectiveness and accountability of Alberta’s K–12 education system by providing analysis, oversight, and advisory services to school authorities and education stakeholders. Branches within the sector monitor compliance with legislation and assurance requirements and support the implementation of provincial programs, policies, priorities, and initiatives to promote continuous system improvement. Reporting to the Branch Director, the Field Services Manager leads a team in supporting the department, Minister of Education and Childcare, several Kindergarten to Grade 12 school authorities including charter and independent school operators across a broad geographic area of the province, as well as parents and school authorities associated with home education. Within the context of legislation, regulations and policies, the Field Services Manager promotes innovation and system effectiveness; monitors and provides direction to school authorities including charter and independent school operators for compliance on planning, reporting and accountability/assurance requirements; and is accountable for ensuring school authority compliance. The Field Services Manager also supports school authorities with issues management and fosters continuous improvement. This position handles highly confidential information and is relied on to exercise sound judgment when providing information to Ministry staff, stakeholders and the public. This leadership role strengthens connections between ministry priorities and school authority work in the service of several hundred thousand Kindergarten to Grade 12 students across the province of Alberta. This position is required to travel regularly within the province of Alberta for meetings with school authority leaders and stakeholders (the Field). Travel outside of the office is required and involves a combination of day and overnight trips (about 10% of total work time over the course of the year).
Requirements
- University graduation in a field related to the position assignment, supplemented by four years related experience.
- Related experience or education may be considered as an equivalency on a one for one basis.
- An active Permanent Teaching Certificate is required.
Nice To Haves
- Master’s Degree is an asset
- Leadership experience at the school and/or school authority level experience as a Principal/Vice Principal/Deputy Principal etc. is a strong asset
- Leadership Quality Standard (LQS) and/or Superintendent Leadership Quality Standard (SLQS) certification is an asset.
- Comprehensive knowledge of government strategic priorities, policy directions, and ministry business plan goals
- Some Project Management experience since the role requires working on multiple projects with coinciding deadlines
- Overall operational knowledge of the Kindergarten to Grade 12 education system, including the management of numerous school authorities and schools
- Knowledge of MS Office products, primarily MS Word and Excel
- Experience/training in First Nations, Métis and/or Inuit education
- Facilitation, mediation and consensus building skills in complex and conflicting circumstances involving multiple people or organizations
Responsibilities
- Provide strategic advice and guidance on education legislation, policies, and ministry initiatives
- Support school authorities and stakeholders in implementing programs and improving student outcomes
- Exercise sound judgment when working with sensitive information and advising senior leadership
- Oversee and monitor 10–15 school authorities (including charter and/or independent school operators) to ensure compliance with legislation and policy requirements
- Lead the evaluation and approval of education plans, annual results reports, charter school applications and renewals, and independent school annual operating plans
- Collaborate with internal partners to support planning, reporting, and system assurance processes
- Manage complex issues, ensuring accountability through corrective actions and improvement plans
- Recommend and support escalating interventions where needed, including regulatory or governance actions
- Occasionally provide interim leadership support to school authorities
- Gather and analyze system insights to identify trends, risks, and opportunities
- Provide briefings, Action Requests, and strategic advice to senior leadership and the Minister
- Support policy development and the implementation of system-wide initiatives
- Build strong relationships with school authority leaders and stakeholders across the province
- Promote alignment between ministry direction and local implementation
- Identify opportunities for innovation and continuous improvement across the education system
- Lead a high-performing team delivering field services across a large geographic region
- Travel within Alberta (10–20%) to maintain strong field presence and stakeholder connections
Benefits
- Public Service Pension Plan (PSPP)
- Management Employees Pension Plan (MEPP)
- Alberta Public Service Benefit Information
- Professional learning and development
- Positive workplace culture and work-life balance.
- Leadership and mentorship programs.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
