Manager, Field Services

Bay West LLC•Saint Paul, MN

19d•$85,000 - $92,000

About The Position

Bay West is seeking a Field Services Manager (FSM) with proven Industrial Services experience to provide field operations support to the Industrial Services group. The role supports the preparedness and scheduling of personnel, supplies, and equipment to help ensure safe, efficient, and successful Industrial Services and Emergency Response projects. The manager also trains and mentors field technicians, manages resources in support of project managers, and serves as a Site Supervisor during project operations. The position coordinates field staff, equipment, and subcontractors; supports Emergency Response operations; oversees equipment and supply readiness; prepares and reviews project documentation; and participates in after-hours Emergency Response coverage as a Site Safety Officer / Lead On-Call approximately one week every six to eight weeks. It also leads staff onboarding, training, development, and operational improvement efforts in coordination with project managers, Health & Safety, Human Resources, and ERIS Operations Managers.

Requirements

Bachelor’s degree or higher in engineering, geology, environmental science, biology, or a related field and three years of relevant experience, or five years of experience in a related field with increasing project management responsibilities.
Knowledge of federal, state, and local environmental regulations and guidance, and environmental assessment field data collection methods and procedures.
Demonstrable technical writing and data analysis/management skills.
Ability to train entry-level staff.
Current HAZWOPER training or ability to obtain it, including required refreshers.
Valid state driver’s license, ability to meet MNDOT medical qualification requirements, and ability to drive a vehicle while towing a trailer.
Strong time management skills and ability to prioritize and manage multiple projects in a fast-paced, collaborative environment while delivering high-quality results.
Outstanding customer service and relationship-building skills.
Ability to use common-sense understanding to carry out instructions and respond effectively to changing situations.
Ability to work independently and as a team player.
Ability to foster friendly, positive, productive, and rewarding working relationships.
Sufficient knowledge of operational and administrative procedures—including environmental sampling, decontamination, PPE selection and use, confined space, and waste documentation—to train others.
Understanding of Bay West’s procurement system and ability to maintain a company credit card in support of operations.
Ability to work in environments involving high heat, high humidity, extreme cold, roadway traffic hazards, on-water operations, and confined spaces.
Ability to frequently lift up to 50 pounds over an eight-hour work period and perform strenuous, repetitive physical activities.
Willingness to follow PPE requirements, including use of semi-fit and reusable respirators and infrequent use of supplied air, SCBA, and fully encapsulated protective suits.
Ability to work in hazardous and non-hazardous environments, including exposure to contaminated air, soil, dust, fumes, smoke, and other toxins.
Ability to operate and train others on ERIS equipment, including truck and trailer combinations, 20- or 26-foot skid loads, excavators, watercraft, forklifts, vacuum trucks, air-monitoring instruments, pumps, and pressure washers.

Nice To Haves

Class A or B Commercial Driver License (CDL) with Air Brake, Tanker, or Hazardous Materials endorsements.
Experience operating vacuum trucks, excavators, and other earth-moving equipment.

Responsibilities

Coordinate staff, equipment, and subcontractors with Project Managers and Site Supervisors, prioritizing crew safety and project budgets.
Coordinate and attend project kick-off meetings and support field teams on assigned projects.
Lead daily Emergency Response operations in accordance with current ERS services and staffing expectations.
Coordinate equipment and supplies for Emergency Response and Industrial Services projects.
Coordinate and assist with decontamination, inventory, repair, and restocking of equipment and supplies returned from projects.
Perform field work as a Site Supervisor or Senior Field Technician, with training appropriate to project needs.
Prepare and review project documentation, including Site Safety and Health Plans, project management plans, Incident Action Plans, daily logs, field sketches, reports, and correspondence.
Serve as a Site Safety Officer / Lead On-Call for the after-hours Emergency Response Program approximately one week every six to eight weeks.
Coordinate field equipment scheduling and related logistics with Project Managers.
Develop and maintain equipment, staff scheduling, and training systems to keep resources maintained, trained, and ready for operations.
Regularly check equipment, trucks, trailers, facilities, caches, and consumables.
Assist with inventory, stocking, and ordering equipment and supplies.
Support and monitor instrument calibration and maintenance.
Coordinate assembly, maintenance, and inspections of equipment kits and bundles.
Work with the Shop Manager on vehicle and equipment maintenance, delivery, and facility maintenance as necessary.
Lead facility development and organization projects.
Develop administrative and operational job aids and tools.
Assist Human Resources with staff selection and hiring, and facilitate orientation, onboarding, paperwork, and follow-up on training needs.
Lead by example and share knowledge and skills with staff.
Develop and manage a program-specific training schedule for ERIS staff.
Create internal training curriculum compliant with company policies, procedures, and Health & Safety goals.
Work with Health & Safety to meet training compliance goals and identify training gaps.
Coordinate and conduct internal ERIS operational training and facilitate external training opportunities through vendors.
Provide technical expertise and guidance to field staff.
Provide professional direction and career development guidance, and partner with ERIS Operations Managers to develop and evaluate field technicians’ performance goals.
Foster a culture of safety, mentoring, authenticity, and accountability.
Assist with development of ERIS operational SOPs.
Collaborate with Project Managers and crews to solve problems and deliver high-quality customer solutions.
Communicate with ERIS Operations Managers about opportunities to improve equipment, procedures, operations, and overall performance.