Field Service Technician

Bloom Energy•Torrance, CA

23d•$28 - $40•Remote

About The Position

Bloom Energy is seeking a Field Service Technician to provide field service for its solid oxide fuel cell technology. The role is based at a remote field office covering Northern California, including the San Francisco and South Bay areas, and requires residence within the Service District. Technicians work autonomously from scheduled tasks while coordinating with the technical team and customers. The position includes two initial training sessions of up to four weeks each in Sunnyvale, California.

Requirements

High school diploma and 6 years of experience in electrical, process controls, or electro-mechanical fields; or a technical diploma, journeyman certification, or electrician certification in a technical field and 4 years of relevant industry experience; or 5 or more years of relevant commercial electrical experience combined with electrical-related military experience.
Strong electrical troubleshooting and diagnostic skills.
Familiarity with safety standards, particularly those related to electrical work, including OSHA and NFPA 70E.
Prior electrician or electrical technician experience with one or more of the following: three-phase systems, uninterruptible power supplies, electrical generation and distribution systems, power electronics, automatic transfer switches, or microprocessor-based control platforms.
Experience with electrical/electronic test and measurement equipment.
Ability to read and interpret electrical single-line diagrams and blueprints.
Experience performing equipment maintenance in accordance with ANSI/NETA standards for Electrical Power.
Mechanical system aptitude, including troubleshooting and repair skills.
Highly motivated and able to work autonomously.
Sound judgment in resolving complex problems.
Team-oriented, with a high level of integrity and professionalism.
Effective written and verbal English communication skills.
Ability to execute written and verbal procedures and sequenced work instructions.
Ability to regularly handle equipment up to 50 pounds and occasionally lift up to 70 pounds.
Ability to reach, squat, bend, and twist during the workday and regularly use a ladder or stepstool.
Ability to facilitate 24/7 on-call duty and shift work as needed.
Ability to regularly work alternative schedules, such as one week per month from Wednesday through Sunday.
Ability to regularly work overtime to achieve quarterly goals.
Ability to regularly travel by driving throughout a large Service District and occasionally travel to other U.S. and international destinations.
Ability to maintain a driving record in good standing.
Residence within the Service District.

Responsibilities

Provide fuel cell service during field visit dispatches.
Operate a service vehicle safely.
Create daily workflows from scheduled tasks and regularly work autonomously.
Manage on-site preventative maintenance, repair, testing, and diagnostic tasks.
Follow company procedures and protocols.
Diagnose errors or technical problems and determine and implement appropriate solutions.
Cooperate with the technical team and share information across the organization.
Understand and follow customer access requirements.
Maintain the service vehicle and spare-part inventory.
Maintain and build positive customer relationships.
Produce timely, detailed service reports as required.
Perform other responsibilities as assigned.