Field Service Technician

RDO Equipment Co.•McKinney, TX

About The Position

RDO Equipment Co. is hiring a Field Service Technician to diagnose and repair equipment in the field or at customer sites. The role calls for strong equipment knowledge, troubleshooting ability, independence, and customer service skills. The technician communicates with customers and management throughout repairs, follows safety procedures, keeps the field truck organized, and develops skills through company- and manufacturer-sponsored training. The position serves customers in McKinney, Texas, supporting the region’s construction industry and other equipment users. Compensation is $32–$44+ per hour, with a limited-time sign-on bonus of up to $5,000 for experienced diesel technicians, subject to terms and conditions.

Requirements

  • Mechanical background or schooling in diesel mechanics; diesel mechanic experience is preferred.
  • Clear and concise written and verbal communication skills.
  • Ability to work independently and collaboratively as part of a team.
  • Strong attention to detail.
  • Valid work authorization and ability to work in the United States without company sponsorship.

Nice To Haves

  • Experience in diesel mechanics.

Responsibilities

  • Diagnose and repair equipment accurately and promptly in the field or at customer sites.
  • Identify and resolve equipment issues efficiently and independently.
  • Communicate clearly, respectfully, and promptly with customers and management during repairs.
  • Follow safety guidelines and procedures.
  • Participate in company- and manufacturer-sponsored training to keep up with technology and develop new skills.
  • Keep the field truck clean, tidy, and organized.

Benefits

  • Competitive wages and a profit-sharing program.
  • Tool reimbursement program.
  • Comprehensive benefits package.
  • Opportunity to participate in a career path program with autonomy to manage your career.
  • Sign-on bonus of up to $5,000 for a limited time for experienced diesel technicians, subject to terms and conditions.
  • Team lunches and other culture-building activities.
  • State-of-the-art service shop and store.
  • Community engagement activities.
  • Team- and department-building events and outings.
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