Experienced Field Service Technician- Surface Mining Equipment

Wagner Equipment•Grand Junction, CO

11h•$37 - $53•Onsite

About The Position

The Surface Mining Equipment Technician works with minimal direct supervision in diagnosing, troubleshooting and repairing heavy equipment at the customer’s site in a manner that reflects the company’s vision of working as “One Professional Team.” Wagner Equipment Co. offers challenging career opportunities, extensive training and employee development along with an opportunity to grow your career and thrive under Wagner’s reputation for excellence. We offer excellent benefits and supply you with the tools you need to maximize your potential and grow within Wagner.

Requirements

High School Diploma or GED
5+ years of experience working on heavy equipment (Caterpillar preferred)
3+ years of experience performing diagnostics and repairs on highway trucks
3+ years of experience working on mining equipment such as mills, and crushing and screening systems
Valid Class B Commercial Driver’s License (CDL) – Required
MSHA Certification (or ability to obtain prior to hire)
Completion of CAT-specific courses or equivalent technical training
Proficient with diagnostic software tools: CAT ET, SIS, STW
3+ years of customer service experience
Basic proficiency with Microsoft Outlook and DBS
Must be a resident of the Gypsum area or willing to relocate
Strong knowledge of CAT equipment, diagnostics, and repair procedures
Ability to work independently with minimal supervision in a field environment
Excellent problem-solving and organizational skills
Clear and professional communication skills, both written and verbal
High regard for safety and quality standards
Standing, walking, talking, sitting, use of hands & hearing
Data Entry, telephone, reading/writing, reasoning, organizational, communication & math skills
Safety & Product Knowledge
Ascending or descending ladders, stairs, etc.
Heavy work that includes lifting and/or moving objects up to 100 pounds or more
Intermediate Knowledge of DBS
Intermediate Knowledge of ET/SIS/SIS Web/STW
Ability to work independently with little or no direction
Well-rounded knowledge of CAT equipment

Nice To Haves

Caterpillar preferred experience

Responsibilities

Independently diagnose, troubleshoot, and repair Caterpillar equipment at the mine site
Read and interpret electrical and hydraulic schematics to ensure accurate repairs
Use Caterpillar software systems (ET, SIS, STW) to complete diagnostics and service documentation
Communicate effectively with customers and internal teams regarding repair status, recommendations, and warranty determinations
Maintain accurate, legible service reports and daily truck and crane inspection logs
Ensure proper safety practices and compliance with MSHA and OSHA regulations
Maintain all tooling and equipment in a safe and operational condition
Safely operate and drive service truck (Class A CDL required)
Support and mentor junior technicians as needed
Work schedule is Monday–Friday, 6:00 AM – 5:00 PM; hours may vary depending on customer needs. Overtime is expected and may be frequent.
Travel up to 75% may be required based on job needs
Other duties as assigned by manager

Benefits

Paid Time Off (PTO) Plan - Up to 96 hours of PTO in your first year
8 company paid holidays
Medical, dental, and vision insurance
Life and AD&D Insurance
Retirement Plans - 401K and Roth 401K
Company contribution up to 7% for eligible employees in retirement plans
Tuition Reimbursement
Employee Assistance Program (EAP)
CEFCU services (payroll deductions savings, accounts, loans, VISA card, and more)
Supplemental life Insurance
Critical Illness + Accidental Insurance
ID WatchDog
Discounted employee phone plans