Field Service Technician

Henderson Wholesale • Lake Charles, LA

11d

About The Position

Henderson Wholesale is seeking a hands-on, mobile Field Service Technician to travel to Hunt Brothers Pizza locations throughout Louisiana and Texas. The position focuses on diagnosing, repairing, maintaining, and cleaning commercial pizza ovens and warmers so customer equipment remains operational. The technician also supports other equipment-service work as the department expands and may assist the Operations Team with equipment handling, receiving, preparation, and other operational needs.

The role requires dependable, mechanically inclined work, practical troubleshooting, independent travel between customer locations, and professional communication with customers and Henderson team members. Henderson provides tools, a company vehicle, and on-the-job training. Additional compensation is available for candidates with HVAC certification.

Requirements

• Mechanical aptitude and an interest in learning how equipment works.
• Ability to troubleshoot problems and work toward practical solutions.
• Willingness to learn new equipment, tools, and service procedures.
• Dependability and ability to work independently while traveling between customer locations.
• Good communication and customer-service skills.
• Comfort using basic technology and software to complete job-related tasks.
• Valid driver's license and clean driving record.

Nice To Haves

• HVAC certification; additional compensation is available for candidates with this certification.

Responsibilities

• Travel to Hunt Brothers Pizza locations throughout Louisiana and Texas to provide field service and equipment support.
• Diagnose, troubleshoot, and repair commercial pizza ovens and warmers.
• Perform preventative maintenance and routine oven and equipment cleanings.
• Respond professionally to service needs at customer locations and communicate clearly with customers and Henderson team members.
• Properly use and maintain company-provided tools, equipment, and service vehicle.
• Assist the Operations Team with equipment handling, receiving, preparation, and other operational needs when necessary.
• Learn and perform additional types of equipment service and repair as Henderson Wholesale's service capabilities expand.

Benefits

• PTO accrual plan beginning the first day of work.
• Tools, company vehicle, and on-the-job training.
• Career path opportunities.
• Benefits package including healthcare, telemedicine, EAP, dental, life, and disability coverage.
• Cell phone and laptop use.
• 401(k) with company match.
• Associate discount.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed