Field Service Technician

Xylem•Tualatin, OR

6d•$32 - $42

About The Position

Xylem is hiring a Level 1 Field Technician to perform project start-ups and commissioning, preventative maintenance, and basic troubleshooting of submersible wastewater pumps and control panels at customer sites. The role involves customer interaction, with product-specific training provided. The technician typically works with direct supervision but may work independently when needed, and must also function effectively in a team environment. The position includes daily local travel and may require overnight stays up to 50%, depending on location. Work is frequently outdoors at customer locations or in an industrial shop, with required PPE and possible exposure to environmental factors, hazardous materials including sewage, and loud noise. Physical demands may include driving, standing, exposure to heights, and lifting up to 50 pounds. Overtime may also be required. The estimated salary range is $32.19 to $42.02; starting pay depends on factors including skills, experience, and work location. Xylem offers a benefits package that includes paid time off, health, dental, and vision plans, retirement savings, paid parental leave, tuition reimbursement, and other benefits. The company also describes a paid volunteer program, Xylem Watermark, and inclusion and belonging initiatives, including Employee Resource Groups.

Requirements

High school diploma or equivalent.
0 to 2 years of technical work experience; 1 year is preferred.
Electrical and mechanical aptitude.
Critical-thinking and troubleshooting ability.
Ability to comprehend technical information and communicate it clearly.
Experience with Microsoft Office and smart devices.
Ability to perform essential duties satisfactorily after sufficient training.
Completion of listed prehire requirements to operate a company vehicle, including driver application and disclosures, motor vehicle report, required statements and certificates, road test, and copies of driver's license and medical certificate.

Nice To Haves

One year of technical work experience is preferred.

Responsibilities

Evaluate, repair, and perform hydraulic, mechanical, and electrical testing of submersible wastewater pumps.
Perform basic troubleshooting of electrical control panels.
Assist with project start-ups and emergency call-outs.
Operate and maintain a service truck equipped with a crane and outriggers.
Operate industrial equipment in a shop environment, such as forklifts and overhead cranes.
Use company-provided hand and power tools.
Maintain accurate records in Xylem’s work order management system.
Maintain a safe and organized work environment and follow protocols at customer locations.
Take care of company property.
Work effectively in a team environment and work independently when needed.
Travel locally each day and stay overnight when required.