Field Service Technician
About The Position
RDO Equipment Co. is hiring a Field Service Technician to perform independent field repairs and provide strong customer service at customer locations. The role involves diagnosing and repairing equipment, resolving problems on-site, communicating with customers and management, and maintaining a safe, organized field truck and work environment. Company- and manufacturer-sponsored training is available to help technicians adapt to changing technology and develop new skills. The position is based with the growing McKinney, Texas team, which serves customers across the region’s construction industry. The posting offers $32–$44+ per hour, a profit-sharing program, a tool reimbursement program, access to a career path program, and a limited-time sign-on bonus of up to $5,000 for experienced diesel technicians, subject to terms and conditions. RDO also describes a comprehensive benefits package, a state-of-the-art service shop and store, team activities, community engagement, and a strong focus on safety.
Requirements
- Mechanical background or schooling in diesel mechanics; diesel mechanic experience is preferred.
- Clear and concise written and verbal communication skills.
- Ability to work independently and collaboratively as part of a team.
- Strong attention to detail.
- Valid work authorization and ability to work in the United States without company sponsorship.
Nice To Haves
- Experience in diesel mechanics.
Responsibilities
- Diagnose and repair equipment accurately and promptly in the field or at customer sites.
- Identify and resolve equipment issues efficiently and independently.
- Communicate clearly, respectfully, and promptly with customers and management during the repair process.
- Follow safety guidelines and procedures.
- Participate in company- and manufacturer-sponsored training to keep up with technology and learn new skills.
- Maintain a clean, tidy, and organized field truck.
Benefits
- Hourly pay of $32–$44+.
- Competitive wages and a profit-sharing program.
- Tool reimbursement program.
- Comprehensive benefits package; specific benefits are not listed in the posting.
- Career path program that gives employees autonomy to manage their careers.
- Limited-time sign-on bonus of up to $5,000 for experienced diesel technicians, subject to terms and conditions.
- Team lunches and other culture-building activities.
- State-of-the-art service shop and store.
- Team-wide and department-wide events and outings.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
