Field Service Technician
Kirby Risk•Lafayette, IN
•Onsite
About The Position
At Kirby Risk Mechanical Solutions & Service, our Field Service Technicians play a vital role in delivering predictive and preventative maintenance services that help customers prevent failures, extend equipment life, and keep their facilities operating safely and efficiently. This role is for a technically driven problem-solver who enjoys diagnosing issues, working hands-on with equipment, and supporting customers in the field. The ideal candidate excels in troubleshooting, analyzing data, and delivering solutions that keep operations running smoothly.
Requirements
- College-level coursework or 2+ years relevant experience
- Trade/technical school certification or equivalent hands-on experience
- Minimum 21 years of age
- Understanding of electrical wiring principles and mechanical systems
- Strong interpersonal communication and customer service skills
- Solid math skills and strong attention to detail
- Ability to manage multiple tasks, meet deadlines, work independently, and think critically
- Continuous learner with ability to retain technical training and skill development
- Proficiency with computers; Microsoft Office preferred
- Must have legal status that enables you to work in the U.S. We cannot obtain sponsorship.
- Candidates must meet the minimum qualifications.
Nice To Haves
- PLC, Sensors and Robotics a plus
Responsibilities
- Perform on-site Variable Frequency Drive (VFD) start-ups, troubleshooting and diagnostics across various customer environments
- Conduct predictive and preventative maintenance services including vibration analysis, laser alignment, oil analysis, infra-red thermography, dynamic balancing, and motor circuit analysis
- Provide ongoing technical support after repair services are completed
- Present detailed service findings and recommendations for customer review and approval
- Coordinate job flow with customers and internal MSS scheduling teams
- Document all service calls for accurate and timely billing
- Track results and success metrics for implemented programs
- Maintain professionalism in all customer and vendor interactions
- Pursue ongoing education to stay current with MSS technologies and applications
- Support on-call and after-hours service rotations
Benefits
- Medical, RX, Dental, and Vision insurance
- Life insurance & Employee Assistance Programs
- Tuition reimbursement & on-the-job training
- 401(k) with company match & Profit Sharing
- Paid Time Off (PTO)
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
