FIELD SERVICE TECHNICIAN
About The Position
We provide field service and technical support for industrial semiconductor manufacturing equipment. We are seeking a hands-on Field Service Technician to support customers with the installation, commissioning, troubleshooting, repair, and maintenance of specialized process equipment at semiconductor manufacturing facilities. In this role, you will serve as a trusted technical expert, traveling to customer sites to diagnose issues, perform repairs, and optimize equipment performance. Your efforts will help minimize downtime, enhance safety, and maintain continuous production operations.
Requirements
- 1+ years of technical, mechanical, electrical, plumbing, maintenance, or field service experience; hands-on experience with chemicals, gases, or electrical components.
- Fluent with Microsoft Office applications.
- Strong customer-facing professionalism and communication; able to work independently and as part of a team.
- Continuous learner capable of executing multiple projects/objectives; able to follow directions, Work Instructions (WIs), and SOPs.
- Able to regularly lift 50+ lbs and stand, sit, or kneel for extended periods.
- Valid driver's license with clean driving record; able to pass background check and drug screen.
- Commitment to safe work practices when using tools and interacting with customer equipment, ensuring both personal safety and the protection of client assets.
Nice To Haves
- Certification in plastic welding — valuable for specialized piping and fabrication projects.
- Certification in orbital welding — ideal for high-precision, high-purity applications.
- Experience in controls engineering — helps with advanced troubleshooting and automation upgrades.
Responsibilities
- Travel to customer sites to support installation, commissioning, troubleshooting, repair, and preventative maintenance; serve as main field contact and lead for new equipment/system start-ups at multiple fabs.
- Assist in writing Job Hazard Analyses (JHAs) and Safe Work Permits; perform customer walkthroughs for new jobs.
- Provide customer updates and assist in coordinating Factory Acceptance Tests (FATs), Site Acceptance Tests (SATs), and installation schedules.
- Serve as SME with Quality to develop Sequence of Operations (SOO) documentation; review P&IDs for accuracy; assist controls engineers with process logic and operational requirements.
- Troubleshoot automation and mechanical systems; act as direct contact with electrical department; support field service during startup/commissioning; recommend design, reliability, and efficiency improvements.
- Source specialty materials/equipment, obtain vendor quotes, support purchasing decisions and vendor coordination, and maintain Bills of Material (BOMs).
- Build and maintain long-term customer relationships; provide technical recommendations and practical solutions to help customers meet operational objectives.
- Support shop workload increases and facilities maintenance as needed.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
