FIELD SERVICE TECHNICIAN

Flint Equipment Company•Cordele, GA

7d•Onsite

About The Position

Flint Equipment Company is a leading John Deere equipment dealer of the southeastern United States. Flint is committed to providing customers with unparalleled equipment service and solutions. Our field service technicians are the heartbeat of what keeps our customers running at max productivity. We are looking to add a Field Service Technician to our team in Cordele, GA who independently performs complex on-site diagnostics, service repairs and maintenance work on customer and/or dealer-owned agricultural and turf/construction and forestry equipment.

Requirements

4+ years of experience performing service repairs
Outstanding interpersonal and customer service skills
Ability to perform complex repairs and required maintenance using special tools and equipment following Technical Manual procedures
Expert knowledge of mechanical, electrical and hydraulic systems used in the repair of agricultural and turf/construction and forestry equipment
Ability to use Service Advisor and basic computer functions
Ability to operate vehicles and equipment used for diagnostic purposes
Proficient oral and written communication skills
Ability to lift at least 75 lbs. repeatedly
High School Diploma or equivalent experience required
Valid driver’s license is required; driving record must meet CDL and company driving requirements

Nice To Haves

Advanced or Master Service Technician certification preferred
Associates degree preferred
CDL (Commercial Driver’s License) preferred
Fork lift license preferred

Responsibilities

Performs complex on-site diagnostics and repairs on agricultural and turf/construction and forestry equipment and established products
Participates in Service EDUCATE Training programs
Supports customer clinics
Reviews and explains any maintenance, repair or other service concerns directly with the customer and documents on work order
May promote and sell dealer service programs directly to customers
May establish and implement effective stocking processes with the Parts Department to maintain the proper seasonal parts inventory in the vehicle
Maintains current knowledge of John Deere and competitive products
Maintains condition of mobile service vehicle, trailer, inventory, tools and equipment
Maintains a clean work area and performs work in a neat and orderly fashion
Follows all safety rules and regulations in performing work assignments
Completes all reports and forms required in conjunction with work assignments
Accounts for all time on a time card and for all material used in performing assigned duties