FIELD SERVICE TECHNICIAN (33253)

Equipment Depot Inc.•Rockford, IL

43d•$24 - $34•Onsite

About The Position

Repairs and maintains electric, diesel, and gasoline industrial trucks and/or construction equipment. The technician diagnoses equipment problems, performs mechanical repairs, verifies that repaired equipment conforms to specifications, and communicates repair needs and completed work to customers. The role represents Equipment Depot to customers and requires maintaining a professional image and a clean service van. The work environment varies among office, job-site, and industrial locations.

Requirements

High school graduate or GED.
One to three months of related experience and/or training, or a combination of education and experience.
Knowledge of internet software.
Valid driver’s license and clean driving record.
Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write routine reports and correspondence and speak effectively before groups of customers or employees.
Ability to perform basic arithmetic, calculate rates, ratios, and percentages, and draw and interpret bar graphs.
Ability to apply common-sense understanding to written, oral, or diagrammed instructions and solve problems involving several concrete variables in standardized situations.

Responsibilities

Read work orders and observe and listen to trucks in operation to diagnose malfunctions.
Offer solutions that meet customer specifications and provide estimates when appropriate.
Inspect equipment, analyze breakdowns, and perform mechanical repairs.
Record complete repair descriptions on work orders, including equipment model, serial number, and hour-meter reading.
Obtain customer signatures and communicate repair needs and completed work to customers.
Inspect protective guards, loose bolts, and specified safety devices, and make adjustments.
Lubricate moving parts and drive repaired trucks to verify conformance to specifications.
Represent Equipment Depot to customers and maintain a professional image and a clean service van, internally and externally.
Coordinate routine service-van maintenance and other service-related issues with operations or the service manager.
Work in a manner that protects customers, Equipment Depot, and the public.
Return paperwork to the field service coordinator daily, including work orders, fuel receipts, and sublet invoices.
Submit time cards by 9:00 a.m. daily; when dispatched from home, call in time to the service administrator by 9:00 a.m.