Field Service Technician

Amarok • Chicago, IL

15d

About The Position

AMAROK is hiring a Field Service Technician to deliver preventive maintenance, repairs, and system upgrades for its perimeter security systems at customer sites. The role supports the performance and reliability of systems protecting commercial and industrial properties. Technicians also assist the Install Department with site planning, jurisdictional compliance, inspections, and commissioning after construction is complete.

The position requires weekly Monday–Friday overnight travel within a designated service radius of approximately 150–250 miles. The listed hourly pay range is $27.00–$31.00, based on experience, skill set, travel requirements, and location. Approximate year-end earnings are $65,000–$85,000, inclusive of base pay and average overtime.

Requirements

• Available for weekly Monday–Friday travel.
• Valid driver's license.
• At least 2 years of hands-on experience troubleshooting and installing systems.
• Ability to lift and maneuver heavy objects and safely climb a ladder up to 30 feet.
• Ability to operate power equipment such as aerial lifts, concrete saws, jack hammers, augers, and mixers.
• Strong ability to analyze and troubleshoot system issues.
• Basic math skills for measuring, calculating, and troubleshooting system configurations.

Nice To Haves

• Experience with access control systems and/or fire alarms.
• OSHA certification and/or familiarity with OSHA compliance.

Responsibilities

• Perform preventive maintenance, troubleshooting, repairs, and system upgrades at customer sites according to established standard operating procedures.
• Assist the Install Department with site planning, jurisdictional compliance, inspections, and system commissioning after construction.
• Organize and prioritize daily service calls and routes to complete maintenance and repairs promptly and to a high standard.
• Build and maintain professional customer relationships by providing service, training, and support.
• Assist other Field Service Technicians as needed and contribute to teamwork and knowledge sharing.
• Drive safely and follow local, state, and federal traffic laws while traveling to service locations.
• Monitor inventory levels, complete service reports accurately, and submit documentation by required deadlines.
• Track and submit expense reports in accordance with company policies.

Benefits

• Medical, dental, and vision coverage.
• Per diem for overnight travel.
• Company vehicle and company-paid travel expenses.
• Yearly bonus.
• Highly competitive pay, with windshield time paid.
• Short- and long-term disability.
• Life insurance.
• Flexible Spending Account (Section 125).
• Tuition reimbursement program.
• Matching 401(k) retirement plan.
• Training.
• Career advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed