Field Service Technician

RL Controls•Woburn, MA

7d•$25 - $55

About The Position

RL Controls, LLC (RLC), an ISO-certified systems integrator supporting the mass transportation industry, is seeking a Field Service Technician to install, test, upgrade, and troubleshoot vehicle systems for shuttle, bus, and rail applications, as well as facilities. The work includes systems ranging from simple to complex and may involve software, hardware, and telecommunications network components. The technician installs and terminates DC low-voltage power and signal wiring and performs conduit work. The role also involves system integration, commissioning wired and wireless low- and high-voltage network solutions, validating network functionality, documenting results, and collaborating with project teams and customers. National travel for extended periods is required. Candidates should be able to work at heights, in confined spaces, electrical cabinets, and on vehicles.

Requirements

At least 2 years of field service experience in the mass transit industry.
Technical experience in engineering or field service within the mass transit industry.
Ability to read, comprehend, and apply technical documentation, specifications, and schematics.
Competence using hand and power tools, including calibrated tools and multimeters.
Proficiency in wire termination, cabling, and conduit work, and ability to work around AC and DC high-voltage systems.
Problem-solving skills, adaptability, and ability to manage multiple tasks effectively.
Strong communication skills for completing reports and following written and verbal instructions.
Ability to lift up to 50 lbs, work at heights up to 25 feet using ladders, and work in confined spaces, electrical cabinets, and on vehicles up to 16 feet high.
Willingness to travel nationally for extended periods.
Valid driver's license.

Nice To Haves

Technical degree.
Industry certifications.
Proficiency in reading and interpreting wiring diagrams, construction drawings, and schematics.
Experience with field installation and testing of CCTV, access control, and intrusion detection systems.
Experience with Axis or other competitive IP camera technologies.
Experience with Extreme Networks or similar wired and wireless network technologies.

Responsibilities

Complete hands-on installations, upgrades, and disassembly of vehicle systems.
Perform system testing, integration, and troubleshooting as part of a project team.
Conduct site surveys and attend site-specific meetings.
Install and commission wired and wireless low- and high-voltage network solutions.
Validate network functionality and document results.
Adhere to OSHA, FRA, and RLC safety and PPE standards.
Maintain professional, positive relationships with customers and subcontractors.
Work collaboratively within a team while demonstrating independence.
Provide technical feedback and suggestions for improvement.
Remain self-motivated and organized, take pride in quality workmanship, and meet schedules.
Participate in ongoing internal and external training programs.