Field Service Technician

Veterans Prime, Inc. • Fort Worth, TX

15d • $60,000 - $90,000

About The Position

The Field Service Technician performs calibration, routine maintenance, and equipment support across commercial and retail environments. This entry-level role is presented as an opportunity for transitioning military service members and veterans to apply their technical aptitude, problem-solving skills, and operational work ethic in a civilian career. The technician works directly with precision equipment and receives dedicated training and support to customer operations.

Requirements

• High school diploma or GED with military technical training, or 1–3 years of electro-mechanical or technical troubleshooting experience.
• Strong foundational aptitude in electronics, mechanics, instrumentation, or IT/networking.
• Valid driver's license and clean driving record; residence within the assigned service territory is required.
• Ability to obtain and maintain relevant technical and weights-and-measures licenses.
• Proficiency with Microsoft Office and ability to learn proprietary software systems.
• Flexibility for 20% regional travel and willingness to work overtime (20%) as operational needs require.

Nice To Haves

• Associate degree in a technical field preferred.

Responsibilities

• Execute precision calibrations and preventive maintenance according to standardized technical procedures.
• Configure basic PC network settings and perform routine software configurations on specialized hardware.
• Troubleshoot technical issues, escalations, and first-line customer concerns with attention to detail.
• Maintain data integrity in service databases and submit daily operational logs using a laptop.
• Collaborate with dispatchers, support teams, and field leaders to support customer uptime and KPI achievement.
• Manage inventory, specialized tools, and company assets in compliance with organizational policies.
• Participate in an on-call rotation to maintain critical customer readiness.

Benefits

• Company-provided service vehicle, paid insurance, tools, PPE, and clothing allowance.
• Comprehensive health, dental, and vision coverage.
• 401(k) retirement plan with generous company match.
• PTO and paid holidays.
• Structured career progression and professional growth opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED