Field Service Technician

North Carolina's Electric Cooperatives•Raleigh, NC

15d

About The Position

The Field Service Technician supports the operation, testing, inspection, and maintenance of electrical assets associated with generation, transmission, substations, mobile substations, revenue metering, distributed energy resources, and member services. The position is leveled according to the selected candidate’s qualifications, relevant experience, and demonstrated capabilities. The technician works with internal teams, plant personnel, contractors, vendors, and member cooperatives to support safe, compliant, and dependable service. The role is primarily field-based, with regular travel to generation facilities, member cooperative locations, substations, field-service sites, the main office, industry meetings, and other locations as needed. Work outside normal business hours may be required for outages, emergency response, storm support, compliance deadlines, plant operating events, field deployments, or critical project activities. Visa sponsorship and immigration support are not available; applicants must be legally authorized to work in the United States now and in the future.

Requirements

Associate degree from an accredited engineering or technical school, with emphasis on electric utility and power systems operation and maintenance; equivalent work experience may substitute.
Technician II requires a minimum of four years of related experience in electric utility and industrial operations and maintenance.
Strong working knowledge of electric utility operations, project management, preventative and predictive maintenance, and safety practices.
Developed understanding of industrial power systems and controls, power quality measurement, electric utility substations and distribution systems, metering, system protection, and power transformers, particularly testing and analysis.
Legally authorized to work in the United States now and in the future; visa sponsorship and immigration support are not available.

Nice To Haves

Technician I: experience in electric utility and industrial operations and maintenance is preferred.
Knowledge of diesel generation, combustion turbine plants, technical field services, protective relay and control systems, substation equipment, mobile substations, and applicable reliability compliance standards.
Familiarity with solar components and battery storage functions.

Responsibilities

Review member EMC use and operation of mobile substations and maintain records of their usage, inspections, testing, and maintenance.
Prepare monthly mobile-substation usage and maintenance reports and develop and maintain testing and maintenance schedules.
Provide technical assistance with mobile substations and mobile testing equipment; coordinate planned mobile-substation use.
Install and maintain mobile-substation control-system improvements and request materials needed to maintain mobile substations and test equipment.
Perform annual testing of NCEMC mobile substations and, upon request, member EMC equipment.
Assist with testing generation, transmission, and substation protection systems, including relay and control systems, and electrical equipment.
Perform testing using applicable equipment and methods, including power factor, sweep frequency, insulation resistance, micro-ohm, current transformer, battery resistance, infrared thermal, relay, high-potential, and breaker-timing tests.
Test NCEMC-owned revenue metering and coordinate maintenance of NCEMC test equipment and member EMC equipment upon request.
Assist with installation and maintenance of additions to NCEMC non-nuclear generation, transmission, and substation electrical equipment and operating and protection systems.
Assist with maintenance of NCEMC non-nuclear generation electrical equipment and protective relay/control systems; install and maintain company-owned revenue metering systems.
Provide direct support to distributed energy resource sites as directed, assist with site inspections and improvements, and provide indirect support on issues as needed.
Inspect company vehicles before and after use for needed service or maintenance; perform monthly inspections of vehicles, tools, and personal protective equipment.
Perform substation equipment inspections and prepare reports, assist in administering the Engineering Department’s Rubber Glove Program, and perform other assigned duties.