Field Service Technician (Assistant)

Electronic Power Design • Houston, TX

18h

About The Position

Electronic Power Design, Inc. (EPD) is seeking a motivated, technically inclined Assistant Technician to support its Field Services team. The role supports the installation, testing, commissioning, startup, troubleshooting, repair, and maintenance of electrical power and control systems. The technician works alongside experienced technicians and engineers, gaining hands-on experience while contributing to safe, high-quality service delivery and customer satisfaction.

The position also supports production, manufacturing, assembly, and testing when not assigned to field projects. It involves learning EPD products, manufacturing processes, and quality standards; documenting service activities and maintaining technical records; communicating with supervisors and teammates; and participating in training, mentorship, meetings, and project reviews. The technician follows safety policies, PPE requirements, and customer procedures, and represents EPD professionally.

The role includes domestic and international travel up to 80% of the time and work in field, manufacturing, industrial, construction, and customer-site environments, including varying temperatures. Physical duties include extended standing and walking, lifting and carrying, team lifting, and performing demanding tasks while wearing required PPE.

Requirements

• High school diploma or equivalent.
• Valid driver's license with a clean driving record.
• Basic understanding of electrical theory and mechanical systems.
• Strong communication, organizational, and problem-solving skills.
• Ability to work independently and collaboratively in a team environment.
• Commitment to safety, quality, and customer service.
• Ability to stand and walk for extended periods while performing field service and production activities.
• Ability to safely lift and carry up to 50 pounds.
• Ability to lift bulky or awkwardly shaped items weighing up to 35 pounds from floor level or above shoulder height.
• Ability to safely perform team lifts for items exceeding individual lifting limits or involving ergonomic challenges such as uneven weight distribution or repetitive motion.
• Ability to work effectively in varying environmental conditions, including heat and cold exposure.
• Ability to travel domestically and internationally up to 80% of the time.
• Ability to work safely in industrial, manufacturing, construction, and customer-site environments.
• Ability to perform physically demanding tasks while wearing required personal protective equipment.

Nice To Haves

• 1–3 years of mechanical, electrical, manufacturing, or field service experience preferred.
• Proficiency with Microsoft Office applications preferred.
• Houston Area Safety Council (HASC) Safety Essentials Certification.
• OSHA 10-Hour General Industry Certification.
• First Aid / CPR / AED Certification.
• Experience working with switchboards, motor control centers, drives, generator controls, or automation systems.
• Experience using hand tools, power tools, and electrical testing equipment.
• Ability to read electrical schematics and technical drawings.

Responsibilities

• Support installation, testing, commissioning, startup, and maintenance of electrical power and control systems.
• Assist with troubleshooting, diagnosing, and repairing electrical and mechanical issues.
• Participate in job site inspections, equipment evaluations, and field service activities.
• Support customers in commercial, industrial, manufacturing, energy, and related industries.
• Assist senior technicians with diagnostics, repairs, and system troubleshooting.
• Read and interpret electrical drawings, schematics, and technical documentation.
• Safely use hand tools, power tools, and testing equipment.
• Develop technical skills through hands-on training and mentorship.
• Support production, manufacturing, assembly, and testing activities when not assigned to field projects.
• Learn EPD products, manufacturing processes, and quality standards.
• Contribute to continuous improvement and operational excellence initiatives.
• Maintain clean, organized, and efficient work areas.
• Document service activities, findings, and project outcomes, and maintain accurate service records and technical documentation.
• Communicate work progress and recommendations to supervisors and team members.
• Participate in meetings, training sessions, and project reviews.
• Follow safety policies, PPE requirements, and customer safety procedures; promote safe work practices in field and manufacturing environments.
• Represent EPD professionally while supporting customers and internal teams.

Benefits

• Hands-on training, mentorship, technical certifications, and real-world experience.
• Competitive benefits and compensation are mentioned, but specific benefits are not listed.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED