Field Service Technician

DataField Technology Services•Columbus, OH

8d•$24 - $36•Onsite

About The Position

We are currently seeking a highly skilled and autonomous Low-Voltage Security Technician for a 6-month contract-to-hire opportunity with our client. In this dynamic, field-based role, you will serve as the technical expert and face of the company, responsible for diagnosing, repairing, and programming complex security and surveillance networks. Your day-to-day will involve expert-level troubleshooting, system configuration, and seamless integration of IP CCTV networks, Video Management Systems (VMS), and advanced access control solutions. The ideal candidate is a dedicated problem-solver with a strong background in low-voltage electrical systems, basic IT/networking principles, and a working knowledge of the National Electrical Code (NEC). If you thrive on independent troubleshooting, hardware integration, and delivering top-tier customer service, this contract-to-hire position offers an excellent pathway to long-term career growth.

Requirements

4+ years of direct, hands-on experience installing, programming, and troubleshooting CCTV, Access Control, Fire Alarms, and other Security systems.
Advanced knowledge of low-voltage electrical systems and basic IT/networking principles (IP configurations, routers, switches).
Mastery of the proper use of assorted hand tools, power tools, and diagnostic equipment.
High school diploma (2-Year Associate degree preferred, but not required).
Valid driver’s license with a clean driving record.
Must pass a background check and pre-employment BCI records check.
Deep understanding of low-voltage circuits, relays, and multi-meter usage.
Highly proficient in configuring IP-based security devices and troubleshooting complex system integrations.
Strong working knowledge of NFPA 72, National Electrical Code (NEC), and local building/fire codes as they relate to low-voltage installations.
Ability to easily read, interpret, and work from blueprints, riser diagrams, and complex technical schematics.
Strong analytical abilities and a sense of urgency.
Must be able to independently assess a broken system, identify the fault, and execute the repair without hand-holding.
A dedicated team player capable of coordinating with installation teams, sales staff, and IT departments to complete complex projects.
Strong customer service and public relations skills; excellent verbal and written communication.
Highly accurate, detail-oriented, and capable of managing your own daily service schedule efficiently.

Nice To Haves

2-Year Associate degree preferred

Responsibilities

Perform expert-level troubleshooting of complex low-voltage systems.
Rapidly identify and resolve ground faults, open circuits, and communication errors across IP CCTV networks, fire alarm panels, access control, and intrusion detection systems.
Install, aim, and focus IP/analog cameras (including PTZ).
Configure NVRs/DVRs, optimize video storage, adjust frame rates, and seamlessly integrate Video Management Systems (VMS) like Milestone, ExacqVision, or Genetec.
Wire and install electronic door hardware, magnetic locks, door strikes, and card readers.
Configure access control panels and integrate them with overarching building security software.
Repair, replace, and configure defective devices.
Terminate wires, test circuits, and ensure systems are functioning at 100% capacity.
Assign IP addresses, configure network settings, and ensure seamless communication between hardware devices and head-end software.
Serve as the face of the company in the field.
Provide honest, highly technical solutions to client problems while maintaining a professional appearance and building customer trust.
Complete required service tickets, site logs, and material usage reports accurately and in a timely manner.
Effectively communicate technical information, system statuses, and project updates with clients, project managers, and customer service staff.