Field Service Technician

AMAROK•Las Vegas, NV
•$70,000 - $90,000

About The Position

AMAROK is hiring a Field Service Technician for its expanding Field Operations team. The role provides preventive maintenance, repairs, troubleshooting, and system upgrades for AMAROK perimeter security systems at customer sites. Technicians also support the Install Department with planning, compliance, inspections, and commissioning. The position requires weekly Monday–Friday overnight travel within a designated service radius of approximately 150–250 miles. Approximate year-end earnings are $70,000–$90,000, inclusive of base pay and average overtime; hourly pay is $30.00–$33.00, determined by experience, skills, travel requirements, and geographic location.

Requirements

  • Availability to travel overnight Monday–Friday each week.
  • Valid driver’s license.
  • At least 2 years of hands-on experience troubleshooting and installing systems.
  • Strong ability to analyze and troubleshoot system issues.
  • Basic math skills for measuring, calculating, and troubleshooting system configurations.
  • Ability to lift and maneuver heavy objects and safely climb a ladder up to 30 feet.
  • Ability to operate power equipment such as aerial lifts, concrete saws, jack hammers, augers, and mixers.

Nice To Haves

  • Experience with access control systems and/or fire alarms.
  • OSHA certification and/or familiarity with OSHA compliance.

Responsibilities

  • Conduct preventive maintenance, troubleshooting, repairs, and system upgrades at customer sites according to established standard operating procedures.
  • Assist the Install Department with site planning, jurisdictional compliance, inspections, and system commissioning after construction is complete.
  • Organize and prioritize daily service calls and routes to complete maintenance and repair work on time and to a high standard.
  • Build and maintain professional customer relationships by providing service, training, and support.
  • Assist other Field Service Technicians as needed and contribute to teamwork and knowledge sharing.
  • Drive safely and follow local, state, and federal traffic laws while traveling to service locations.
  • Monitor inventory levels, complete service reports, and submit required documentation by deadlines.
  • Track and submit expense reports in accordance with company policies.

Benefits

  • Medical, dental, and vision coverage.
  • Per diem for overnight travel.
  • Company vehicle and company-paid travel expenses.
  • Yearly bonus.
  • Competitive pay, with windshield time paid.
  • Short- and long-term disability coverage.
  • Life insurance.
  • Flexible Spending Account (Section 125).
  • Tuition reimbursement program.
  • Matching 401(k) retirement plan.
  • Training.
  • Career advancement opportunities.
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