Field Service Technician, Night Shift (For Future Consideration) - Van Nuys, CA

Rivian • Los Angeles, CA

2d

About The Position

Rivian is hiring an emerging-to-mid-level technician to support electric vehicle repairs, inspections, and field service operations while developing technical skills under the mentorship of senior technicians and leadership. The role is based primarily at a local service center, but may also involve remote work, mobile service travel, or support for plant operations as business needs evolve. The technician is expected to provide an exceptional customer experience, follow repair procedures and safety requirements, and maintain high-quality work as experience grows.

Requirements

• Be at least 21 years old.
• Hold a valid driver's license and have a clean driving record, with no suspensions or revocations within the past 3–5 years.
• Be available for a standard 40-hour workweek, with possible weekend, holiday, early morning, evening, or overnight shifts based on business needs.
• Be flexible to travel to regional locations or production facilities as needed.
• Be proficient with laptops or computers in Windows or Mac environments and work order management systems.
• Have eagerness to learn, strong organizational and time-management skills, and high attention to detail.
• Be able to sit, stand, walk, bend, kneel, reach, and lift up to 50 lbs.
• Have 0–3 years of hands-on experience in an automotive shop or technical environment; recent graduates may apply.
• Have a foundational understanding of basic electricity theory, including high- versus low-voltage awareness; basic DVOM use; and introductory exposure to electrical schematics.
• Have familiarity with basic hand and power tools, entry-level tire repairs, and basic vehicle alignments.
• Have a basic understanding of diagnostic workflows and troubleshooting steps under guidance.

Nice To Haves

• High school diploma, GED, or recognized equivalency credential.
• Ability to drive a non-commercial truck and trailer.
• Graduation from an accredited automotive repair school or program.
• Basic exposure to electric vehicle or hybrid frameworks.
• Experience working in a fast-paced startup environment.

Responsibilities

• Perform or assist with vehicle diagnosis, repairs, installations, and inspections at a service center, on a mobile route, or at a remote location.
• Learn to identify and explain Rivian's product line, EV framework, tools, and accessories while working under senior technicians' mentorship.
• Use technical resources and follow repair procedures efficiently without compromising quality or safety.
• Conduct post-repair road tests to verify repair quality and vehicle operational safety.
• Assist with parts operations, including ordering, receiving, shipping, inventory tracking, and work order and expense reporting.
• Maintain detailed technical notes and documentation for completed and in-process repairs.
• Interact professionally with customers, families, third-party affiliates, and suppliers at service facilities or outreach events.
• Identify opportunities to improve processes, provide constructive feedback to mentorship leads, and participate in service campaigns or containment initiatives.
• Participate in required training, keep technical skills current, and maintain high-quality work with minimal supervision as experience increases.

Benefits

• Annual performance bonus eligibility.
• Paid vacation.
• Paid sick leave.
• Life, medical, dental, vision, short-term disability, and long-term disability insurance benefits for eligible employees.
• Opportunity to participate in Rivian's 401(k) Plan, subject to eligibility requirements.
• Opportunity to participate in Rivian's Employee Stock Purchase Program, subject to eligibility requirements.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED