Field Service Technician I -Cincinnati, Ohio

Grainger Businesses • Cincinnati, OH

1d • Onsite

About The Position

Imperial Supplies, a Grainger Company, is a national distributor of quality maintenance products serving the fleet maintenance industry since 1958. They are a Great Place to Work-Certified™ company looking for passionate people to join their team. The Field Service Technician role involves traveling across the country to help customers organize and optimize their maintenance shops, creating safer and more efficient workspaces. This role is ideal for individuals who enjoy traveling, working with their hands, solving problems, and helping customers succeed.

Requirements

• Comfortable with frequent overnight travel (up to 90% during scheduled work weeks).
• Mechanically inclined and enjoys hands-on work.
• Customer-focused with strong communication skills.
• Self-motivated, dependable, and comfortable working independently.
• Able to lift up to 75 pounds and work in active shop environments.
• A valid driver's license.
• High school diploma (or equivalent).

Nice To Haves

• Previous Field Service experience is not required as training will be provided.

Responsibilities

• Installing and organizing inventory systems, shelving, and steel bin setups.
• Identifying, labeling, stocking, and optimizing maintenance products for improved workflow.
• Training customers on ordering technology, including scanners, mobile apps, and web tools.
• Traveling Monday through Friday to customer locations throughout the United States while building strong customer relationships.

Benefits

• Competitive hourly pay: $25.00 per hour
• Medical, dental, and vision insurance beginning Day One
• 18 days of Paid Time Off plus 7 paid holidays
• 6% company contribution to your 401(k) with immediate vesting
• Keep your hotel, airline, and rental car loyalty rewards while traveling
• Career growth, development, and advancement opportunities within a Grainger company

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED