Field Service Technician

MAYEKAWA USA INC•Des Moines, IA

71d•Onsite

About The Position

The Field Service Technician will be responsible for performing a variety of tasks related to gas processing equipment and gas compressors. This includes pre-commissioning, commissioning, operation, maintenance, troubleshooting, and repair. The role involves managing the startup and commissioning of refrigeration and gas processing facilities, conducting fault finding and root cause analysis, and assisting customers with maintenance and repair solutions. The technician will also be responsible for creating and completing commissioning reports, writing detailed work order reports, and ensuring proper documentation, organization, and communication. Additionally, the role involves promoting company services, maintaining equipment cleanliness, and adhering to company policies. The ideal candidate will be highly motivated, willing to travel, and able to work independently while maintaining positive relationships with customers and colleagues.

Requirements

Knowledge of ammonia refrigeration and Freon Systems
Can read and understand wiring diagrams and understand mechanical drawings such as pipe PID).
Basic computer skills (electronic documentation)
Working knowledge of screw compressors, electrical troubleshooting of common types of industrial refrigeration systems and control systems.
Demonstrate understanding and adherence to work safety practice and procedures
Ability to work unsupervised or with limited instruction.
Must be highly motivated and willing to travel to the jobsite often.
Maintain positive relationships with customers, contractors, suppliers, and other employees.
Maintain an organized jobsite and company vehicle and equipment.
Must be proficient using Microsoft Office (Outlook, Word, Excel).
Excellent oral and written communication skills
Must be able to work in a team environment and follow deadlines
Displays good leadership skills, results, success-oriented individual, proactive, positive, professional, team-minded, and self-motivating

Nice To Haves

Trade school or Refrigeration Training Graduate
Minimum CARO RETA Certification or capable of obtaining within the first year

Responsibilities

Perform pre-commissioning, commissioning, operation, and maintenance activities.
Lead the pre-commissioning, commissioning, and troubleshooting, repair and maintenance of gas processing equipment and gas compressors.
Manage start up and commissioning of refrigeration and gas processing facilities.
Fault finding and root cause analysis of gas compression related equipment & control systems.
Assist customers with identifying maintenance and repair solutions and provide options to maintain or upgrade their equipment.
Create, update, track, and complete commissioning reports.
Write detailed work order reports.
Focus on proper documentation, organization, and communication to support different facets of the company.
Promote company services and offerings to customers and generate return service opportunities.
Maintain cleanliness and ensure proper housekeeping of customer and company equipment while on location.
Comply with all Mayekawa company policies, procedures, processes, work instructions and guidelines.
Perform all other duties as assigned.