Field Service Technician

American Access • Midland, TX

22d • Onsite

About The Position

American Access, Inc. is seeking a hands-on Field Service Technician in the Midland, Texas area to install and service modular aluminum accessibility ramps and safety equipment. The role involves local travel to customer homes and businesses, sometimes several hours away, and provides a company vehicle during work hours. Technicians evaluate sites, take measurements, plan installations, install products to specifications, and provide customer service. They also maintain their tools, vehicle, and equipment; complete job documentation; and support warehouse inventory and scheduling. The work is performed outdoors at residential and commercial sites and can involve varying weather and terrain. The position offers full-time hours, paid training, and benefits after 90 days.

Requirements

• At least 1 year of work-related experience in home services, construction, or equivalent.
• Hand-tool experience and comfort using hand and power tools, including a tape measure, drill, and saw.
• High school diploma or equivalent.
• Strong customer service, communication, and interpersonal skills.
• Ability to read and understand simple instructions, correspondence, and memos; write simple correspondence using email, smartphones, or tablets; and present information in one-on-one and small-group situations.
• Ability to perform basic arithmetic using whole numbers, fractions, and decimals.
• Ability to sketch job layouts or simple blueprints; basic construction knowledge and power-tool proficiency.
• Ability to use technology including tablets, smartphones, GPS, and the internet.
• Ability to lift and move up to 80 pounds and to stoop, bend, and stand during workdays of up to 12 hours, at outdoor sites with varying weather and terrain.
• Valid driver’s license, clean driving record, and ability to pass a background check and drug screening.
• Must be at least 21 years of age.

Nice To Haves

• Knowledge of ADA requirements.

Responsibilities

• Travel to customer sites locally, sometimes several hours away, using a company vehicle.
• Evaluate customer homes, take measurements, recommend appropriate equipment, and sketch installation layouts.
• Verify that job specifications are appropriate for work orders.
• Install aluminum ramps and safety equipment at residential or commercial structures according to work orders, specifications, instructions, and safety procedures.
• Provide friendly, professional customer service and communicate with customers, clients, and other employees.
• Maintain tools, vehicle, equipment, and machinery in clean and proper operating condition; perform routine and scheduled preventive maintenance and troubleshoot problems as needed.
• Complete required production forms and simple job reports using a tablet or smartphone.
• Support warehouse operations with product inventory and scheduling.
• Safely operate the company vehicle and maintain a valid driver’s license and clean motor vehicle record.
• Safeguard and properly use company property, including tools, toolboxes, electronic devices, credit cards, productivity tools, and documents.
• Plan and execute work schedules to meet daily and weekly deadlines.

Benefits

• Starting pay of $25 per hour.
• Overtime opportunities.
• Company vehicle provided during work hours.
• Health, dental, vision, and life insurance benefits after 90 days.
• 401(k) with company match.
• Paid time off and paid holidays.
• Flexible schedule.
• Paid training and all tools provided.
• Career growth opportunities within a national company.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED