Field Service Technician

UniFide CST • West Salem, WI

4d • $25 - $27 • Onsite

About The Position

UniFide CST is seeking a hands-on Field Service Technician with mobile field service, maintenance, mechanics, or prior military experience to join their West Salem team. This role involves providing mobile support and expertise to a diverse client base, including diagnosing and resolving technical issues, installation and calibration, conducting preventive maintenance, and building customer relationships. The company is a primary distributor of weighing systems, thermal printing equipment, and data collection software, known for superior service and products.

Requirements

• Analytical thinking and adaptability to new technologies (PC Computers and MS Office software).
• Commitment to safety and adherence to regulations.
• Technical/troubleshooting competence and a willingness to learn.
• Strong knowledge of mechanical, electrical maintenance, and electronics.
• Strong communication skills and a customer-focused mindset.
• Possess a valid Class B CDL or a willingness to obtain one.
• Associate degree from a two-year college/technical school in Manufacturing, Technical, or Electronics Program, or equivalent work experience.

Nice To Haves

• Mobile field service experience
• Maintenance experience
• Mechanics experience
• Prior military experience

Responsibilities

• Utilize technical proficiency to diagnose and troubleshoot mechanical and electrical systems effectively.
• Deliver exceptional customer service, addressing client concerns with patience, empathy, and professionalism.
• Demonstrate adaptability and problem-solving abilities in handling diverse and unpredictable field situations.
• Maintain accurate documentation of service activities and provide comprehensive reports to clients and internal stakeholders.

Benefits

• Competitive Pay Starting At $25-$27/hr
• Full Medical, Dental, Vision, and Disability Insurance
• 8 Paid Holidays
• 3 Weeks PTO
• 401(K) W/ 3% Match
• Profit Sharing Incentive Bonus
• Advancement Opportunities W/ Pay Increases (Tech I, Tech II, Lead Tech) (Sales) (Management)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree