Field Service Technician
About The Position
Morrison Industrial Equipment is hiring a full-time Field Service Technician in Mason, Michigan. The position works Monday through Friday on the first shift for 40 hours per week, with opportunities for overtime. Technicians diagnose and repair equipment in the field, communicate repair needs to customers, and complete related service and work-order tasks. The job requires a valid driver’s license in good standing and the ability to lift and move up to 50 pounds. Applicants must complete a pre-employment drug screen, physical exam, and background check. Technicians receive a paid training program that includes field and shop job shadowing, classroom instruction, e-learning, and mentoring. The company provides tools through an 18-month Tools for Technicians program; after completion, the tools become the technician’s property. Training also offers opportunities to earn certifications. Morrison Industrial Equipment describes itself as a family-owned, family-oriented material handling equipment dealer with more than 70 years of service. Its products include LP, diesel, and electric forklifts, scissor and boom lifts, and floor-cleaning equipment.
Requirements
- Valid driver’s license in good standing.
- Strong mechanical aptitude and abilities.
- Good customer relations skills and clear, concise communication skills.
- Ability to work as part of a team and independently.
- Ability to use technology such as a laptop or tablet.
- Ability to lift and move 50 pounds.
- Complete a pre-employment drug screen, physical exam, and background check.
Responsibilities
- Diagnose and repair equipment breakdowns.
- Communicate needed repairs effectively to customers.
- Complete work orders in a timely manner.
- Coordinate daily with the Parts and Service departments.
- Keep the work van clean and stocked with necessary supplies.
- Comply with company safety procedures.
- Consistently attend scheduled shifts ready to work.
- Perform other duties as assigned.
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Flexible spending account (FSA) options
- Life insurance
- Disability insurance
- Paid time off after 90 days of employment
- Paid holidays after 90 days of employment
- Retirement plan with employer match of 50% of the first 6% contributed, up to $2,500 per year
- Employee referral incentives
- Wellness program
- Employee assistance program
- Uniforms
- Tool insurance
- Boot reimbursement up to $200
- Paid training
- Tools provided through the Tools for Technicians program
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
