Field Service Technician - San Diego, CA

Rivian•San Diego, CA

16h

About The Position

Rivian is hiring an emerging-to-mid-level Field Service Technician to develop technical skills while delivering an exceptional customer experience. The technician will work under the mentorship of senior technicians and leadership to support electric vehicle repairs, inspections, and field service operations. The role is based primarily at a local service center, but may involve remote work, mobile service travel, or support for plant operations as business needs evolve.

Requirements

Be at least 21 years old.
Hold a valid driver’s license and have a clean driving record, with no suspensions or revocations within the past 3–5 years.
Be available for a standard 40-hour workweek, potentially including weekends, holidays, early mornings, evenings, or overnights based on business needs.
Be able to travel to regional locations or production facilities as needed.
Be proficient with laptops and computers in Windows or Mac environments and with work order management systems.
Demonstrate eagerness to learn, organizational and time-management skills, and attention to detail.
Be able to sit, stand, walk, bend, kneel, reach, and lift up to 50 pounds.
Have foundational understanding of basic electricity theory, high- versus low-voltage awareness, basic circuit measurement tools such as a DVOM, and introductory electrical schematic reading.
Have familiarity with basic hand and power tools, entry-level tire repairs, and basic vehicle alignments.
Have a basic understanding of diagnostic workflows and troubleshooting steps under guidance.

Nice To Haves

High school diploma, GED, or recognized equivalency credential.
Ability to drive a non-commercial truck and trailer.
Graduation from an accredited automotive repair school or program.
Basic exposure to electric vehicle or hybrid frameworks.
Experience working in a fast-paced start-up environment.

Responsibilities

Perform or assist with vehicle diagnosis, repairs, installations, and inspections at a service center, on a mobile route, or at a remote location.
Learn to identify and explain Rivian’s product line, EV framework, tools, and accessories while building peer relationships and working under senior technician mentorship.
Use available technical resources and follow repair procedures efficiently without compromising quality or safety.
Conduct post-repair road tests to verify repair quality and operational safety.
Assist with parts operations, including ordering, receiving, shipping, inventory tracking, and work order and expense reporting.
Maintain detailed technical notes and documentation for completed and in-process repairs.
Interact professionally with customers, families, third-party affiliates, and suppliers at service facilities or outreach events.
Identify process improvements, provide constructive feedback to mentorship leads, and participate in service campaigns or containment initiatives.
Participate in required training, keep technical skills current, and maintain high-quality work with increasing independence.