Field Service Technician
About The Position
OWL Services is seeking a Field Service Technician responsible for servicing and installing electronic equipment, including security and point-of-sale systems and EV charging stations. The technician troubleshoots, inspects, repairs, and replaces electromechanical devices, supports EV charger testing, responds to service and maintenance requests, and may assist with installations and upgrades in other geographical areas. The role includes a 24/7 on-call rotation shared with other technicians in the area and overnight travel of up to 30–40%. Work is performed indoors and outdoors and involves moderate to strenuous physical activity, including climbing ladders and lifting or carrying up to 70 pounds.
Requirements
- Mechanical aptitude and troubleshooting skills.
- Ability to work independently and strong problem-solving skills.
- Strong attention to safety and willingness to follow all safety protocols.
- Participate in a 24/7 on-call rotation with other technicians in the area.
- Ability to travel overnight up to 30–40%.
- High school diploma or equivalent.
- Good driving record.
- Ability to travel and possess air travel documents such as a REAL ID or passport.
- Proficiency using a computer and smartphone.
- Ability to walk, climb, stand, carry materials, stoop, kneel, and bend at the waist.
- Ability to climb a ladder and lift or carry up to 70 pounds.
Nice To Haves
- One or more years of experience working in an electrical capacity.
- Experience with POS systems such as Verifone or NCR.
- Experience with alarms.
Responsibilities
- Troubleshoot, inspect, replace, and repair electromechanical devices, including cash registers, coin changers, security equipment, alarms, and point-of-sale equipment.
- Manage EV charger testing requirements, including torque, thermal imagery, insulation (megger), and performance reports.
- Locate system performance issues and fix ground faults.
- Complete service requests and maintenance repairs in a timely and professional manner.
- Review work orders, manuals, and drawings to perform equipment maintenance and service correctly.
- Use testing devices and hand and power tools related to the job.
- Temporarily work in other geographical areas to support new installations and upgrades as needed.
- Perform other duties as required.
Benefits
- 10 paid holidays
- Flexible Time Off
- 401(k) company match
- Health, dental, and vision insurance
- HSA and FSA
- Disability and occupational accident insurance
- Company-paid life insurance policy
- Employee Assistance Program (EAP)
- World-class paid training program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
