Field Service Technician
About The Position
SVI Corporate, LLC, a Palm Beach Tan & Wellness franchisee, is hiring a Field Service Technician based in the Charleston, South Carolina Tri-County area. The technician keeps salons safe, clean, and operational by performing preventive maintenance, troubleshooting, and repairs at multiple locations in the coastal regions of Georgia and South Carolina. The role works independently, manages multiple service requests, and coordinates with salon management, vendors, and contractors to resolve issues quickly and cost-effectively. The technician starts each day from home and travels to service locations as needed. This is a non-exempt, safety-sensitive position reporting to the Director of Maintenance. The schedule is a 36-hour work week most weeks. The company is seeking a long-term employee, and there is potential for growth within the role.
Requirements
- High school diploma or equivalent.
- At least 2 years of general building maintenance, facilities maintenance, construction, or related experience.
- Basic knowledge of plumbing, electrical, carpentry, painting, drywall repair, and HVAC systems.
- Ability to safely use hand tools, power tools, and ladders.
- Valid driver's license and good driving record; an MVR is required.
- Must pass a background check.
- Ability to manage multiple projects and work independently.
- Basic computer proficiency, including email, point-of-sale systems, and Microsoft Office (Outlook, Word, and Excel).
- Strong customer service and effective verbal and written communication skills.
- Willingness to work occasional nights, weekends, and holidays based on business needs.
- Ability to lift and carry up to 100 pounds.
- Ability to read, write, speak, and understand English sufficiently to perform the job safely.
- Must live within the Charleston, SC Tri-County area or a nearby part of the coastal Georgia/South Carolina service territory.
Nice To Haves
- Experience supporting multiple retail or commercial locations.
- Experience maintaining commercial equipment.
- HVAC, electrical, plumbing, or facilities-related certifications.
- Multi-unit experience.
Responsibilities
- Perform preventive maintenance, troubleshooting, and repairs on commercial tanning, sunless, and wellness equipment; training and support are provided.
- Complete routine building maintenance, including minor plumbing, electrical, carpentry, painting, drywall repair, and hardware replacement.
- Perform basic HVAC maintenance and coordinate major repairs with approved vendors.
- Diagnose maintenance issues and determine appropriate corrective actions.
- Respond to maintenance requests from assigned salons within service expectations.
- Inspect salon facilities routinely to identify maintenance and safety concerns.
- Coordinate repairs with salon management, vendors, contractors, and internal leadership.
- Maintain work orders, inventory, and repair documentation.
- Follow company safety procedures and applicable regulations on every job.
- Travel regularly throughout the assigned territory to support multiple salon locations.
Benefits
- 401(k) with company matching.
- Health, dental, and vision insurance.
- Paid time off after 90 days of full-time employment.
- Short-term and long-term disability.
- Free tanning for the employee and a guest.
- Company vehicle and phone provided.
- 36-hour work week most weeks.
- Employee discounts.
- Flexible schedule.
- Parental leave.
- Training and development.
- Wellness resources.
- Opportunity for advancement.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
