Field Service Technician

BYD North America • Lancaster, CA

76d • $28 - $35 • Onsite

About The Position

The Field Service Technician is responsible for following the planned maintenance schedule for regular maintenance and repairs. This role ensures timely repairs of equipment at the site, conducts regular inventory of spare parts for equipment failures, and maintains a safe stock of spare parts on site. The technician will be familiar with the company's site management system and have a good understanding of the electrical and structural principles of the company's products. After training, they will understand and master product commissioning procedures and be familiar with various product installation, commissioning, and maintenance manuals. Proficient in various commissioning skills such as software upgrades, parameter configuration, and DMC/HVAC settings, the technician will also be skilled in troubleshooting various types of faults, capable of independent problem-solving, and resolving commissioning challenges based on on-site conditions. They must strictly adhere to on-site maintenance safety requirements and proactively identify and report potential safety risks. Upon arrival at the site, the technician assesses the overall power station's operational status and determines maintenance priorities based on the severity of the impact on power station operation. They will complete work logs as required, categorize and record faults, and describe the day's work content. Developing maintenance plans in advance and completing routine maintenance tasks on schedule is crucial. Planning spare parts inventory and setting safety stock levels for vulnerable components based on project failure rates is also a key responsibility. The technician will properly label faulty spare parts, record fault times, fault types, and power station numbers. Promptly providing feedback and actively repairing major and special maintenance issues, responding to customer complaints in a timely manner, and improving customer satisfaction are essential. The role involves summarizing maintenance conditions based on the power station's daily maintenance report and regularly providing feedback to management on power station operation. Safely storing important tools and equipment issued to maintenance personnel is also required. The technician should demonstrate attention to detail, required skills, gather and analyze information skillfully, communicate changes and progress, balance team and individual responsibilities, adapt to changes in the work environment, follow instructions and respond to management direction, demonstrate accuracy and thoroughness, display willingness to make decisions, uphold organizational values, and properly use PPE and observe safety and security procedures of BYD and adhere to customer safety and procedures. Other duties as assigned.

Requirements

• Technical diploma in relevant fields.
• 2 years’ experience as an industrial maintenance technician (solar or power battery facility work background preferred).
• High school diploma or GED equivalent.
• Ability to perform each essential duty satisfactorily.
• Familiarity with the company's site management system.
• Good understanding of the electrical and structural principles of the company's products.
• Proficient in various commissioning skills, such as software upgrades, parameter configuration, DMC/HVAC settings.
• Proficient in troubleshooting various types of faults, capable of independent problem-solving.
• Ability to resolve commissioning challenges based on on-site conditions.
• Ability to strictly adhere to on-site maintenance safety requirements.
• Ability to proactively identify and report potential safety risks in the work.
• Ability to assess the overall power station's operational status.
• Ability to determine maintenance priorities based on the severity of the impact on power station operation.
• Ability to complete work logs as required, categorize and record faults, and describe the day's work content.
• Ability to develop maintenance plans in advance and complete routine maintenance tasks on schedule.
• Ability to plan spare parts inventory and set safety stock levels for vulnerable components based on project failure rates.
• Ability to properly label faulty spare parts, record fault times, fault types, and power station numbers.
• Ability to provide prompt feedback and actively repair major and special maintenance issues.
• Ability to respond to customer complaints in a timely manner.
• Ability to summarize maintenance conditions based on the power station's daily maintenance report.
• Ability to safely store important tools and equipment issued to maintenance personnel.
• Proper use of PPE and observation of safety and security procedures of BYD and adherence to customer safety and procedures.

Nice To Haves

• Solar or power battery facility work background preferred.

Responsibilities

• Follow the planned maintenance schedule for regular maintenance and repairs.
• Ensure timely repairs of equipment at the site.
• Conduct regular inventory of spare parts for equipment failures that occur on site.
• Maintain a safe stock of spare parts on site.
• Understand and master product commissioning procedures after training.
• Be familiar with various product installation, commissioning, and maintenance manuals.
• Perform various commissioning skills, such as software upgrades, parameter configuration, DMC/HVAC settings.
• Troubleshoot various types of faults and resolve commissioning challenges based on on-site conditions.
• Strictly adhere to on-site maintenance safety requirements.
• Proactively identify and report potential safety risks in the work.
• Assess the overall power station's operational status upon arrival at the site.
• Determine maintenance priorities based on the severity of the impact on power station operation.
• Complete work logs as required, categorize and record faults, and describe the day's work content.
• Develop maintenance plans in advance and complete routine maintenance tasks on schedule.
• Plan spare parts inventory and set safety stock levels for vulnerable components based on project failure rates.
• Properly label faulty spare parts, record fault times, fault types, and power station numbers.
• Provide prompt feedback and actively repair major and special maintenance issues.
• Respond to customer complaints in a timely manner and improve customer satisfaction.
• Summarize maintenance conditions based on the power station's daily maintenance report and regularly provide feedback to management on power station operation.
• Safely store important tools and equipment issued to maintenance personnel.
• Demonstrate attention to detail.
• Demonstrate required skills.
• Gather and analyze information skillfully.
• Communicate changes and progress.
• Balance team and individual responsibilities.
• Adapt to changes in the work environment.
• Follow instruction, respond to management direction.
• Demonstrate accuracy and thoroughness.
• Display willingness to make decisions.
• Uphold organizational values.
• Proper use of PPE and observe safety and security procedures of BYD and adhere to customer safety and procedures.
• Perform other duties as assigned.

Benefits

• Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, national origin, ancestry, sex, gender, gender identity, pregnancy, childbirth or related medical condition, religious creed, physical disability, mental disability, age, medical condition, marital status, veteran status, sexual orientation, genetic information or any other characteristic protected by federal, state or local law.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree