Field Service Technician-Remote

Palm Harbor Homes•Albany, OR

1d•Remote

About The Position

The Remote Service Technician is based within the Central California Valley, and travels to customer homes/sites, to assist with questions and concerns, and resolve warranty issues by identifying and addressing potential defects within Cavco’s warranties and commitments for manufactured housing repairs. The incumbent may work independently or under direct supervision, executing specific process steps under continuous quality review and coaching as needed. This position will work primarily in the Modesto and Sacramento areas. The ideal candidate will have knowledge and experience with home repairs/manufactured housing and construction. This position will require some overnight travel. Cavco provides a service van, gas card, expense money and per diem if out of town overnight. Must be a self-starter who is able to work independently as well as with others. The job requires drywall work, painting, light electrical and plumbing. Basic roof repairs requiring the ability to climb ladders on to roofs and enter crawl spaces under the homes if needed.

Requirements

Must be at least 21 years of age
Must hold a valid Driver License and maintain an acceptable driving record (verified Department of Transportation)
Must successfully pass pre-employment physical, background verification and drug screen

Nice To Haves

At least one year of construction experience, such as repair and installation of framing, plumbing, electrical, roofing and drywall, is preferred
At least one year of experience operating a van and/or box truck is preferred
Demonstrable ability to work effectively in a fast-paced environment
Demonstrable ability to effectively prioritize, plan, organize and manage tasks
Demonstrable ability to exhibit patience and empathy
Knowledge and experience with home repairs/manufactured housing and construction
Self-starter who is able to work independently as well as with others
Drywall work, painting, light electrical and plumbing
Basic roof repairs requiring the ability to climb ladders on to roofs and enter crawl spaces under the homes if needed

Responsibilities

Conducts trim-out of homes at customer site, including interior drywall finish and tune-up of ceramic tile, doors and trim, cabinetry, and function testing of the home
Repairs and/or installs plumbing, electrical and flooring
Conducts final inspection with customer, identifying any additional repairs
Contributes and promotes an excellent customer experience
Safely and effectively operates a Company fleet van and/or box truck, primarily in the Central California service area
Maintains truck and tools to insure safe and effective operation
Maintains accurate records and logs
Performs all duties in accordance with safety policies/guidelines
Effectively performs duties per work orders and instructions
Effectively communicates with supervisor, colleagues and customers
Demonstrates work ethic based on principles of honesty and integrity
Maintains a professional appearance at all times
Performs various other duties as assigned