Field Service Technician

WillScot•Louisville, KY

About The Position

The Field Service Technician is the face of WillScot to its clients, providing technical knowledge, customer service, and professionalism. The role troubleshoots and services WillScot buildings in the field in a timely and cost-efficient manner while delivering outstanding customer service. It offers the opportunity to use existing skills, learn about the company’s clients and business, and grow.

Requirements

  • High school diploma or GED.
  • Carpentry knowledge and experience.
  • Current valid driver’s license and a good driving record.
  • For HVAC duties: knowledge and experience with HVAC equipment and appliances, and appropriate licenses as required by law.
  • Ability to work independently in a fast-paced environment.
  • Some computer knowledge.
  • Good communication skills for interacting with customers, salespeople, contractors, shop personnel, and WillScot employees.

Nice To Haves

  • Electrical, plumbing, and welding experience.
  • General contractor’s license.

Responsibilities

  • Conduct service calls related to HVAC, plumbing, and carpentry within the Branch territory.
  • Explain repairs and services to customers courteously, by phone and in person.
  • Maintain a safe working environment and follow safe work practices, including complying with client safety standards on-site.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Disability insurance
  • Life insurance
  • Paid time off, including company holidays
  • Tuition reimbursement
  • Retirement savings plan with company match
  • Variable pay opportunities, which may include commission, bonus, performance rewards, or other incentive programs
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