Field Service Technician

Pearce Services•Pittsburgh, PA

25d•$23 - $40

About The Position

The EV Charging Field Service Technician performs onsite repair and maintenance of EV charging stations in an assigned geographic region. The work includes site safety, electrical system maintenance and repair, field service reporting, and other duties needed to maintain and operate sites in accordance with contractual requirements. The technician works independently with little to no supervision and in varied field conditions, takes ownership of equipment performance and condition, and continually develops technical skills to support customers and field operations. Electrical expertise, relevant certifications, and prior EVSE experience may affect the level of responsibility and technical work assigned. The role services equipment ranging from Level 2 chargers to DC Fast Chargers and includes OEM testing, troubleshooting, repairs, upgrades, and preventive and corrective maintenance. Technicians perform electrical and equipment diagnostics, review manuals and drawings, manage assigned work through completion, and complete safety documentation. Training is provided by certified Pearce trainers and on the job. Typical workdays are approximately 10 hours, and travel between job sites is paid. Company vehicles, tools, equipment, and PPE are provided. Paid overtime may be available, and after-hours service calls, including emergency calls, receive a $100 bonus. The position involves working outdoors and in varied weather conditions, around high voltages and currents, and wearing required PPE. Compensation is listed as $23–$40 USD, with actual pay influenced by skills, experience, and location. Employees may also be eligible for performance and referral bonuses, production incentives, stipends, a company vehicle, and per diem or other applicable compensation.

Requirements

At least 2 years of equivalent experience in EVSE field service, commercial or utility energy electrical power equipment service, and/or formal electrical training.
Strong electrical, electronic, and mechanical troubleshooting skills.
Experience using a Computerized Maintenance Management System (CMMS) to generate, track, and complete site work requirements.
Strong Microsoft Office skills.
Ability to analyze and resolve problems independently with a high level of results orientation.
Proficiency in reading, writing, speaking, and understanding English to safely perform job duties, interpret technical instructions, and communicate effectively with team members and customers.
Meet all applicable state and local licensing requirements for the work performed.
Ability to work in varied field conditions, including around high voltages and currents, and wear required personal protective equipment.

Nice To Haves

Journeyman-level Certified Electrician credential from a relevant state, except where required by applicable state or local regulations.
Technical knowledge of EV chargers, solar power installations, or other applicable power electronics.
Relevant EVSE field service experience, electrical experience, technical certifications, formal electrical training, and demonstrated technical proficiency.

Responsibilities

Perform OEM testing, troubleshooting, repairs, upgrades or revisions, and preventive and corrective maintenance on EV charging equipment, including Level 2 chargers and DC Fast Chargers.
Conduct electrical and equipment testing such as insulation (megger) testing, thermal imaging, torque testing, performance evaluations, and other diagnostics.
Troubleshoot EV charging system performance issues, identify and isolate faults including ground faults, and determine corrective actions.
Review and interpret site manuals, electrical drawings, and OEM documentation to service and maintain equipment safely and effectively.
Own assigned work from regional scheduling through completion; complete accurate field reports and work orders, document site conditions and issues, and ensure deficiencies are communicated and addressed promptly.
Conduct site safety assessments, identify job-site hazards, and generate and complete JHA, Lock Out Tag Out (LOTO), and other safety documentation in accordance with OSHA and site-specific requirements.

Benefits

Comprehensive health benefits, including medical, dental, and vision insurance.
Health and life insurance.
401(k) with employer match.
Paid time off, including paid vacation and paid holidays.
Tuition reimbursement.
Professional development courses and training.
Flexible spending accounts and an HSA option.
Company vehicle, phone, laptop, or tablet as required for the role.
Company-provided tools, equipment, and personal protective equipment.
Paid port-to-port travel between job sites.
Opportunity for paid overtime when applicable.
$100 bonus for each after-hours service call, including emergency calls.
Potential eligibility for performance and referral bonuses, production incentives, tool/equipment and fuel stipends, company vehicle, and per diem or other applicable compensation.