Field Service Technician

Tencarva Machinery Company•Lakeland, FL

About The Position

The Field Service Technician provides technical support and repairs customer equipment in the field while maintaining a high level of service in support of the company’s sales effort. The role includes inspecting, repairing, servicing, rebuilding, installing, and performing preventative maintenance on customer equipment at customer locations, as well as some in-shop equipment repair. The technician works with pumps and other engineered or process equipment, including mechanical seals and packing, vertical and horizontal pumps, sole plates and pump bases, piping and gaskets, and valves. The work also involves blueprint and drawing interpretation, laser alignment, welding and fabrication, and industrial pipefitting. The technician travels to assist or train customers, coordinates work schedules with the Service & Repair Manager and Repair Coordinator, and maintains safe, clean, orderly work areas while following company and customer safety policies.

Requirements

High school diploma or GED.
2–4 years of related work experience and/or training.
Understand and comply with applicable codes and OSHA regulations, including Lockout/Tagout, fall protection, hot work, crane rigging and signaling, and job hazard analysis.
Ability to safely use lifting materials such as chain-falls, come-alongs, clevises, slings, and chains.
Experience rebuilding and installing pumps.
Experience with laser alignment of equipment.
Experience installing mechanical seals and packing; vertical and horizontal pumps; sole plates and pump bases, including concrete work, leveling, anchoring, and alignment; piping and gaskets; and valves.
Welding and fabrication skills.
Experience with industrial field pipefitting.
Mechanical aptitude and technical understanding of machinery.
Ability to read and interpret blueprints, machinery detail drawings, and layout drawings.
Ability to perform routine equipment maintenance and troubleshoot and resolve equipment issues or malfunctions.
Drive and initiative.
Ability to listen to instructions and follow directions.

Nice To Haves

Certification in Rigging & Signaling is strongly preferred.
Millwright education or training is helpful but not required.

Responsibilities

Inspect, repair, and service customer equipment at customer locations in response to customer calls.
Rebuild pumps and other engineered or process equipment.
Install mechanical seals and packing; vertical and horizontal pumps; sole plates and pump bases, including concrete work, leveling, anchoring, and alignment; piping and gaskets; and valves.
Read and interpret blueprints, machinery detail drawings, and layout drawings.
Perform laser alignment of equipment.
Perform welding, fabrication, and pipefitting.
Travel to provide customer assistance or training.
Establish a work schedule in coordination with the Service & Repair Manager and Repair Coordinator.
Perform preventative maintenance on customer equipment at customer locations.
Perform some in-shop equipment repair.
Maintain field or shop work areas in a safe, clean, and working order.
Follow Tencarva and customer safety rules and policies, and use safety equipment as required.
Perform other duties assigned by management.