Field Service Technician - IVS

RL Controls•New York, NY

26d•Onsite

About The Position

RL Controls is hiring Field Service Technicians to install, test, troubleshoot, and service onboard video surveillance and low-voltage systems used on buses and trains in the New York City metropolitan area. The company welcomes developing and experienced candidates. This is a full-time, hourly position with a primary overnight schedule of Monday through Friday, 6:30 PM to 3:30 AM. Work is performed at customer bus facilities across the NYC metro area. Duties involve working around transit vehicles and low-voltage equipment, climbing in and out of vehicles, bending and kneeling, using ladders, and lifting up to 50 pounds, with or without reasonable accommodation. Some daytime or weekend work, overtime, and travel may be required. Duties and responsibilities may change at any time. RLC is an equal opportunity employer and uses E-Verify. Sponsorship is not available for this job.

Requirements

High school diploma or GED.
Hands-on aptitude and safe use of hand and power tools.
Strong communication and organizational skills, reliable attendance, and ability to work as part of a team.
Valid driver's license.
Ability to meet customer background screening requirements.
Availability for the assigned overnight schedule and changing project needs.

Nice To Haves

Experience in CCTV or video surveillance, low-voltage electrical systems, automotive or transit electronics, equipment installation, troubleshooting, repair, or maintenance.
Basic IP networking knowledge.
Technical training in electrical, electronics, automotive, or networking.
Three to five years of relevant experience may qualify candidates for more independent or lead-level assignments.

Responsibilities

Install, troubleshoot, and service onboard surveillance and electronic systems according to manufacturer and project requirements.
Perform low-voltage wiring, equipment connections, harness and assembly work, and bench repairs.
Support functional testing, pilot installations, and system commissioning.
Complete service tickets, equipment return (RMA) records, and daily and weekly progress reports.
Track and distribute tools, materials, and equipment; package and document equipment returns.
Follow site safety requirements and use appropriate PPE in transit and customer facilities.
Communicate progress and technical issues to project leads and supervisors, and promptly escalate problems.
Experienced technicians may mentor junior staff and coordinate assigned field activities.