Field Service Technician - Roscoe

All World Machinery Supply•Roscoe, IL
•Onsite

About The Position

All World is your one-stop shop solutions provider for aftermarket machine tool spare parts, services, repairs, and custom-engineered applications. Our mission is to empower today's manufacturing customer with solutions that fit their personalized needs and budget. Our growth-oriented company operates on six primary values to create maximum results in the workplace: support, transparency, respect, innovation, dependability, and efficiency. As a Field Service Technician, you’ll ensure customer equipment runs safely and reliably by diagnosing issues, completing repairs, and restoring performance in the field.

Requirements

  • Strong mechanical aptitude and hands-on troubleshooting ability
  • Clear, professional communication with customers and teammates
  • Ability to work independently, manage time, and adapt to varied environments
  • Attention to detail and a proactive, learn-it mindset

Responsibilities

  • Travel to customer sites to inspect, troubleshoot, and repair machinery
  • Document findings, service actions, and recommended next steps
  • Communicate clearly with customers on status, timelines, and preventive care
  • Coordinate with internal teams for parts, technical guidance, and follow-up

Benefits

  • Medical, Dental, and Vision coverage
  • 401(k)
  • Life Insurance
  • Health Savings Account (HSA)
  • Flexible Spending Account (FSA)
  • Paid Time Off
  • Competitive salary
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