Field Service Tech II - Controls
About The Position
The Field Service Technician – Controls is responsible for installing, maintaining, troubleshooting, and repairing industrial generator systems and related control equipment. The role requires hands-on technical expertise and knowledge of electrical and mechanical systems, with the ability to work independently in field environments. The technician ensures reliable, safe, and efficient operation of customer generator systems while delivering excellent service. The position is project-site based and involves travel to customer sites. Work may take place in varied environments, including outdoor, industrial, and confined spaces. The technician may support emergency service calls and participate in on-call rotations as required.
Requirements
- High school diploma or equivalent.
- 1–3 years of experience in electrical or generator service, controls, or mechanical/electrical field work.
- Knowledge of generator systems, electrical circuits, and control components.
- Proficiency with hand and power tools, meters, diagnostic equipment, and wiring diagrams.
- Ability to follow instructions, troubleshoot under supervision, and perform tasks independently with growing expertise.
- Valid driver’s license and reliable transportation.
- Physical ability to lift up to 50 lbs, work on ladders or lifts, and operate in tight or elevated spaces.
Nice To Haves
- Technical training or certification in Electrical Technology, Controls, or a related field.
- OSHA 10 or other safety certifications.
Responsibilities
- Install, maintain, troubleshoot, and repair industrial generator systems and related control equipment.
- Conduct routine inspections, preventive maintenance, and performance verification, including load bank testing.
- Diagnose electrical, mechanical, and operational issues and determine corrective actions to restore functionality.
- Collaborate with customers, project managers, and other field personnel to resolve service needs and provide technical support.
- Prepare and maintain accurate service reports, work orders, and documentation of parts, labor, and recommendations.
- Follow safety procedures, company policies, and industry standards in field operations.
- Assist with setting up tools, equipment, and work areas at job sites.
- Provide support during emergency service calls and participate in on-call rotations as required.
- Travel to customer sites and adapt to varied environments, including outdoor, industrial, and confined spaces.
Benefits
- Competitive pay with incentive opportunities.
- Medical, dental, and vision coverage.
- Life and disability insurance programs.
- Voluntary benefits options.
- Generous paid time off.
- Education assistance and tuition support.
- Retirement and savings programs.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
