Field Service Technician

Valmet • Appleton, WI

13d

About The Position

The Field Service Technician is part of Valmet’s Services team and supports the performance of large-scale papermaking equipment at customer facilities across North America. The role provides customer support for control systems and optimization of their functions, performs on-site repair and preventive maintenance in accordance with contract requirements, troubleshoots programming and software issues, and produces timely, high-quality field reports with recommendations for improvement. The position involves travel to customer sites and requires eligibility to travel in Mexico and Canada.

Requirements

• A two- or four-year degree in Mechanical, Electrical or Controls Engineering, Electro-Mechanical Engineering, Papermaking Technology, or a related field; alternatively, an equivalent combination of education and experience.
• Three to five years minimum experience in a technical role within the papermaking industry or a related technical field, or an equivalent combination of education and experience.
• Understanding of PLC programming.
• Must be legally authorized to work in the United States.
• Must be eligible to travel in Mexico and Canada.

Nice To Haves

• Knowledge of Rockwell software.
• Knowledge of papermaking machinery; not required, as Valmet is willing to work with and train the right individual.

Responsibilities

• Provide customer support for control systems and optimize their functions.
• Lead and perform on-site repair and preventive maintenance services at customer sites in accordance with contract requirements.
• Troubleshoot programming and software-related issues.
• Prepare customer-focused, high-quality, timely field reports with recommendations for improvement.

What This Job Offers

• Job Type: Full-time
• Education Level: Associate degree