Field Service Technician

Ecolab Inc.•West Point, OH
•$42,000 - $63,000•Onsite

About The Position

Ecolab’s Nalco Water team is seeking a Field Technician in West Point, Georgia, to monitor and maintain air and water quality systems. The technician works in an autonomous, hands-on environment and provides customers with problem-solving support to help ensure a high level of customer satisfaction. The role involves operating, monitoring, and troubleshooting facility processes; testing and analyzing laboratory samples; conducting chemistry and application-quality tests; recording and reporting data; maintaining product inventories; and providing routine and special service and technical support to customers. The position also involves troubleshooting and maintaining systems, using a Fluke meter to check sensitivity, and operating a test stand to verify air and fluid leaks. The schedule is Wednesday through Friday and alternate Saturdays, 7 p.m. to 7 a.m. The stated hourly compensation is $23 per hour; the posting also lists an annual pay range of $42,000–$63,000. The position is based in West Point, GA. Physical work may include lifting, pushing, pulling, and carrying up to 50 pounds at chest height; using a respirator under certain conditions; working in confined spaces and damp, dusty, or extremely hot or cold environments; and performing activities such as stooping, kneeling, reaching, walking, standing, and climbing. Work takes place indoors and outdoors in all seasons and weather conditions.

Requirements

  • High school diploma, GED, or equivalent.
  • Experience working with Microsoft Office Suite.

Nice To Haves

  • Experience working independently in an industrial setting.
  • Mechanical aptitude.
  • Previous experience in industrial wastewater treatment or maintenance.
  • Mechanical problem-solving experience, such as plumbing, electrical, HVAC, or mechanical work.
  • Strong customer service skills and the ability to interact positively and professionally with customers.
  • Ability to analyze readings and organize data logically in a spreadsheet.
  • Verbal and written communication skills.
  • Previous experience explaining data-gathering results.

Responsibilities

  • Operate, monitor, and troubleshoot facility processes in accordance with established procedures.
  • Test laboratory samples, analyze results, and record data in accordance with company and regulatory requirements.
  • Perform daily process application quality analysis using small intricate parts.
  • Provide routine and special application service support to customers.
  • Execute required chemistry tests.
  • Log and report data.
  • Maintain product inventories.
  • Provide technical support to customers.
  • Troubleshoot and maintain systems as needed.
  • Use a Fluke meter to check sensitivity.
  • Operate a test stand to verify air and fluid leaks.

Benefits

  • Medical, dental, and vision benefits.
  • Matching 401(k).
  • Company-paid pension.
  • Stock purchase plan.
  • Paid parental leave.
  • Select discounted childcare resources.
  • Access to industry-leading training and development programs.
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