Field Service Technician

Palm Beach Tan - SVI Corporate, LLC•Goose Creek, SC

About The Position

SVI Corporate, LLC, a Palm Beach Tan & Wellness franchisee, is hiring a Field Service Technician based in the Charleston, SC Tri-County area. The role supports salon locations across coastal Georgia and South Carolina by performing preventive maintenance, troubleshooting, and repairs to keep facilities safe, clean, and operational. The technician works independently, manages multiple service requests, and coordinates with salon management, vendors, contractors, and internal leadership to resolve issues promptly and cost-effectively. The technician starts each day from home and travels regularly throughout the assigned territory. This is a non-exempt, safety-sensitive position reporting to the Director of Maintenance. The role has a 36-hour work week in most weeks, with occasional nights, weekends, and holidays based on business needs. The company is seeking a long-term employee, with the possibility of growth in the position.

Requirements

High school diploma or equivalent.
At least 2 years of general building maintenance, facilities maintenance, construction, or related experience; multi-unit experience preferred.
Basic knowledge of plumbing, electrical, carpentry, painting, drywall repair, and HVAC systems.
Ability to safely use hand tools, power tools, and ladders.
Valid driver’s license and good driving record; an MVR is required.
Must pass a background check.
Ability to manage multiple projects and work independently.
Basic computer proficiency, including email, point-of-sale systems, and Microsoft Office (Outlook, Word, and Excel).
Outstanding customer service and effective verbal and written communication skills.
Willingness to work occasional nights, weekends, and holidays based on business needs.
Ability to lift and carry up to 100 pounds.
Ability to read, write, speak, and understand English sufficiently to perform the job safely.
Must live within the Charleston, SC Tri-County area or a nearby part of the coastal Georgia/South Carolina service territory.

Nice To Haves

Experience supporting multiple retail or commercial locations.
Experience maintaining commercial equipment.
HVAC, electrical, plumbing, or facilities-related certifications.

Responsibilities

Perform preventive maintenance, troubleshooting, and repairs on commercial tanning, sunless, and wellness equipment; training and support are provided.
Complete routine building maintenance, including minor plumbing, electrical, carpentry, painting, drywall repair, and hardware replacement.
Perform basic HVAC maintenance and coordinate major repairs with approved vendors.
Diagnose maintenance issues and determine appropriate corrective actions.
Respond to maintenance requests from assigned salons within service expectations.
Routinely inspect salon facilities for maintenance and safety concerns.
Coordinate repairs with salon management, vendors, contractors, and internal leadership.
Maintain work orders, inventory, and repair documentation.
Follow company safety procedures and applicable regulations on every job.
Travel regularly throughout the assigned territory to support multiple salon locations.