Field Service Technician

RDO Equipment Co.•Ritzville, WA
•Onsite

About The Position

RDO Equipment Co. is hiring a Field Service Technician in Ritzville, Washington, to diagnose and repair equipment in the field or at customer sites and provide direct support to customers. The position serves farmers in the area through RDO Equipment Co.’s Northwest Agriculture division, which includes 10 stores across Washington and Oregon. The role calls for independent troubleshooting, clear customer communication, safe work practices, and ongoing learning as equipment technology evolves. Compensation is $30–$60 per hour, with a profit-sharing program, tool reimbursement, comprehensive benefits, and access to a career path program.

Requirements

  • Mechanical background or schooling in diesel mechanics; diesel mechanic experience is preferred.
  • Clear and concise written and verbal communication skills.
  • Ability to work independently and collaboratively as part of a team.
  • Strong attention to detail.
  • Valid work authorization and ability to work in the United States without company sponsorship.

Nice To Haves

  • Experience in diesel mechanics.
  • Mechanical schooling in diesel mechanics.

Responsibilities

  • Diagnose and repair equipment accurately and promptly in the field or at customer sites.
  • Identify and resolve equipment issues efficiently and independently.
  • Communicate clearly, respectfully, and promptly with customers and management during repairs.
  • Follow safety guidelines and procedures.
  • Participate in company- and manufacturer-sponsored training to adapt to changing technology and learn new skills.
  • Keep the field truck clean and organized.

Benefits

  • Competitive wages of $30–$60 per hour.
  • Profit-sharing program.
  • Tool reimbursement program.
  • Comprehensive benefits package.
  • Opportunity to participate in a career path program that supports autonomy in managing a career.
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