Field Service Technician

Ironclad Powered by Mersino•Hopkins, SC

About The Position

The Field Service Technician maintains, services, and repairs the company’s mechanical equipment, including pumps, generators, fleet, and related equipment. This role serves as a working team member and individual contributor supporting the overall team’s success. Technicians may work at job sites, travel, and respond to emergency calls outside normal business hours. The role requires flexibility to meet job requirements, including working long hours in extreme weather conditions and performing intermittent physical exertion.

Requirements

  • High school diploma or equivalent experience required.
  • Ability to obtain a valid DOT Medical Card.
  • Ability to work long hours in extreme weather conditions.
  • Excellent internal and external customer service skills.
  • Ability to work effectively with others.
  • Ability to multitask in a changing environment.
  • Self-motivated, with the ability to perform tasks with little or no direction.
  • Ability to work a flexible schedule to meet job requirements.
  • Strong time management and organizational skills.
  • Planning and organizational skills for handling multiple projects.
  • Ability to perform intermittent periods of continuous physical exertion, including walking, standing, stooping, climbing, and lifting material or equipment, some of which may be heavy or awkward.
  • Meet the job’s specific DOT requirements.

Nice To Haves

  • Experience diagnosing, servicing, and repairing large equipment preferred.
  • Appropriate repair certifications desired.

Responsibilities

  • Service, repair, and maintain the company’s diesel pumps, fleet, and mechanical equipment.
  • Perform repairs and maintenance on company equipment at job sites as required.
  • Perform quality checks on repaired equipment.
  • Maintain complete and accurate service records for all equipment serviced.
  • Tune up wellpoint systems as required.
  • Complete required documentation for repairs and service according to company procedure.
  • Maintain workspaces and promote shop safety by cleaning work areas and removing hazardous materials.
  • Adhere to applicable company and regulatory agency environmental, health, and safety standards.
  • Travel and answer emergency calls during non-business hours.

Benefits

  • Weekly pay.
  • Boot reimbursement up to $150 and apparel credit up to $100.
  • Full benefits including medical, dental, vision, and a 401(k) with company match.
  • Tuition reimbursement up to $5,250.
  • Advancement opportunities and continuous skill building.
  • Annual merit increases.
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